
Johnson Dodge Chrysler Jeep
Budd Lake, NJ
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Great experience buying a jeep at this dealership. excellent pricing and knowledgeable and friendly staff. They what could have been a stressful situation pleasant and easy to deal with excellent pricing and knowledgeable and friendly staff. They what could have been a stressful situation pleasant and easy to deal with More
Great Experience From the moment I walked into the dealership I was greeted with a friendly smile and never felt any pressure in the process. Linda, the salesperson, From the moment I walked into the dealership I was greeted with a friendly smile and never felt any pressure in the process. Linda, the salesperson, knew that I was just there for a test drive and that I was going to buy a jeep in the next month or so. She still took her time going through the differences in the Wrangler models options and colors until I was sure which one I wanted. Three weeks later I called her and while they didn't have what I wanted on their lot, they did a search and had it there in just a couple of days. I live a good distance from the dealership so they did all of the financing through email and by the time I got there to pick up the Jeep the whole deal took about 15 minutes to complete. I have purchased a good amount of vehicles in my life and would definitely recommend Johnson for a great buying experience. Ask for Linda she is a Mopar nut and that helps you feel comfortable knowing how much she believes in the product. More
Purchased 392 Charger My family and I have been going to Johnson for years. We always have a good experience with them and I recommend them for any of their Jeep and Dodge My family and I have been going to Johnson for years. We always have a good experience with them and I recommend them for any of their Jeep and Dodge products. More
RUDE AND RIP-OFF My car was dead and had to tow it to them as I figured there was issue with battery and might be alternator. First Courtney Knudsen who is service adv My car was dead and had to tow it to them as I figured there was issue with battery and might be alternator. First Courtney Knudsen who is service adviser there was very very RUDE and so was the other lady having really short hair I cant recollect her name. Both were not ready to hear my issue and I was requesting them to run system check and both were like we cannot do without good battery and were stuck to their NO. They quoted me $230 to replace the battery. Total rip--off. Wasted my day there. FF next day I went in with new battery, they installed and ran system check and charged me $240. Total rip-off. $240 to run system check. Never again to that place and will never suggest anybody. More
They really do help with credit I had such a hard time trying to get approved with my credit. Jenn and Lisa were so helpful and we finally got it done! Thankful for my new Jeep Compa I had such a hard time trying to get approved with my credit. Jenn and Lisa were so helpful and we finally got it done! Thankful for my new Jeep Compass and for the people who helped get me back on the road! More
Great car buying experience Talked to Tom on phone, went down and met him, no your usual pushy car sales men. Very knowledgeable about car we wanted, made purchase way. Talked to Tom on phone, went down and met him, no your usual pushy car sales men. Very knowledgeable about car we wanted, made purchase way. More
Easy Process & Great Service I purchased a used Grand Cherokee from Rich Werbin at Johnson Dodge recently. Vehicle was clean, I mean really clean. The process was quick and simple I purchased a used Grand Cherokee from Rich Werbin at Johnson Dodge recently. Vehicle was clean, I mean really clean. The process was quick and simple, in & out with no hassle or pressured sales. Rich helped me find the right vehicle at the right price. Right out of the gate I received a low price, which I double checked by shopping around. I appreciated the upfront approach and proactive follow up after I made the purchase. I will go to Rich at Johnson Dodge first for my next purchase and recommend him to others. More
Outstanding Customer Experience! Professional, smooth, seamless client experience from sales to delivery. Genuine respect for your time, unique needs and budget requirements. Not just Professional, smooth, seamless client experience from sales to delivery. Genuine respect for your time, unique needs and budget requirements. Not just a transaction to them but a desire to exceed your expectations. No stereotypical shenanigans back in the "managers office" while you marinade in the lobby asking yourself what the heck are they doing back there?. It was a crisp, focused and honest dealing with me and my son. This is our 7th vehicle from Johnson over the years-we keep returning because of the predicable and value add interactions with the people. No nonsense, quality and with people who understand what a top notch client experience should be. Thanks Jason, Eddie and John! More
Does not deliver on Promises We have gotten several vehicles from Johnson Dodge, and they always tell us about their referral program. Over the summer we referred 2 family member We have gotten several vehicles from Johnson Dodge, and they always tell us about their referral program. Over the summer we referred 2 family members and they gave the salesman, Tom O’Hare, our names for the referral. Well several emails later with promises that the ‘check is in the mail’ - we still haven’t gotten anything, and now he doesn’t even acknowledge our email. No more referrals from us - and we have also told everyone we know not to bother listening when they promise a ‘finders fee’ for a referral - they have no intention of paying it. More
Great buy! Thank you Tom O'Hare for going above and beyond to find me a truck meeting my needs and my budget! Very satisfying experience!!! I would recommend thi Thank you Tom O'Hare for going above and beyond to find me a truck meeting my needs and my budget! Very satisfying experience!!! I would recommend this dealer to everyone! More