Johnson Dodge Chrysler Jeep
Budd Lake, NJ
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Literally just pulled out with our new 21 Durango. Kristian was our salesman. One of the best experiences I've had at a dealer ever. Finance went great. The hole experience was awesome. I normay hate Kristian was our salesman. One of the best experiences I've had at a dealer ever. Finance went great. The hole experience was awesome. I normay hate playing the dealership "game." 5+ star dealership. Go see Kristian Henriksen! More
Need a MIRACLE? Find Mr. Rick Holt, Sales Rep.He will Need a MIRACLE? Find Mr. Rick Holt, Sales Rep. He will show it to you!!! - Rick will find and show you the model you want to see if not in showr Need a MIRACLE? Find Mr. Rick Holt, Sales Rep. He will show it to you!!! - Rick will find and show you the model you want to see if not in showroom - Rick will try his best to meet your budget. I was working with 12 dealerships w 300 miles radius and all gave up. - Rick will set up all programs and explain every feature of the car in detail. Super patient person. - Rick will follow up a few times if all is okay. (21' Wrangler Willys) More
COMPLETELY UNPROFESSIONAL, so I went in to look at a used car, everything checked out and I told them I would be back next week to put in my down payment. They agreed and I signed a form STATING the final ag car, everything checked out and I told them I would be back next week to put in my down payment. They agreed and I signed a form STATING the final agreed on price and that they would hold the car for a week for me and not have it listed for sale anymore, prompting me to pay an $100 deposit for this. Everything was fine until they called me 2 days before I was supposed to go in and finalize the deal and told me the car was sold a few days ago and that they forgot to “tag” the car... First, I talked to Amy (my sales rep) TWO DAYS prior to this call to touch bases again and she said NOTHING about the car being sold. If the car was sold “a few days ago” why wouldn’t she bring it up when I talked to her literally two days ago. Secondly, when I left the dealership that day after I made the $100 deposit to hold the car, they put a sign in the car that said SOLD as I was leaving. So you’re telling me someone took off the sold sign after I left without consulting anyone and just said F*** it?? I’m 100% they got some dummy to overpay for the car, which is why they cancelled my sale and made a bs excuse, but wow. DO NOT TRUST THIS DEALERSHIP, THEY DON’T VALUE OR CARE ABOUT THE CUSTOMER and I am extremely disappointed and dissatisfied. Really really bad look. I have a lot of family and friends in the area and will be sure to tell them to steer far away from this place. More
Excellent Experience This is the second car I purchased from Johnson Dodge and again an amazing car buying experience! Linda was awesome and helped me build the perfect c This is the second car I purchased from Johnson Dodge and again an amazing car buying experience! Linda was awesome and helped me build the perfect car. It's nice having someone who has such passion for Mopars helping in making decisions. I couldn't be happier with my 2020 Charger widebody Scat Pack and the ease of ordering the car and making the deal. More
I just left the Johnson Dodge Select car lot, and honestly, I've never had a better car buying experience. Matt, Amy, and Alan were incredibly nice, professional, and I've never had a sales team lea honestly, I've never had a better car buying experience. Matt, Amy, and Alan were incredibly nice, professional, and I've never had a sales team leave me with such a "no pressure" shopping experience. Even if I don't end up buying this particular truck right now, the team at Johnson Dodge will be first on my list to go to for future purchases. Great job! More
This is from an experience back in October that is now coming abroad. I had gotten a lease offer from Franklin Sussex Auto Mall and went to Johnson Dodge to see about their offers as well. When I had gone coming abroad. I had gotten a lease offer from Franklin Sussex Auto Mall and went to Johnson Dodge to see about their offers as well. When I had gone to Johnson Dodge I was promised “family pricing” and was guaranteed to get a better deal if I had chosen to do a lease through them (huge mistake). What was promised to me as far as my monthly payment, trade-in value, lease period AND lease contract never actually happened. The “better deal” turned into more money per month, over 50% less trade-in value on my previous vehicle, a 4 year lease instead of a 3 year, etc.. The monthly payment that was promised to be less than Franklin Sussex Auto Mall, by Lisa specifically, was actually more money and was never even brought up to me until I was ready to sign the papers in her office. What was supposed to be a 3 year lease at Franklin Sussex was actually a 4 year lease at Johnson Dodge - also never brought up to me or discussed. Both myself and the person signing with me were under the impression the entire time that I was head of the lease. It turns out that they had kept us under the impression that I was head of the lease but they actually put him as head of the lease instead to get the “better deal”. This was not discussed at all with us by the sales person OR the finance manager. The day we went to sign the paperwork I was told, by Lisa, that my new plates were not in yet but she would be sure to overnight ship them when she got them in 2 days. 4-5 weeks later, after numerous calls to Johnson dodge, my plates finally came in the mail. I felt once I left the lot with the vehicle I was no longer a concern - they got the commission and that was that. I understand life gets hectic and I’m sure things come up - but do not give someone a time frame to expect something by and then surpass it by over a month. Shame on Johnson Dodge and the finance manager for making promises that could not be kept and for not being clear with me as a client OR the other person that had signed on the vehicle. The only reason I am giving this horrible business 2 stars is because the two men I had worked with for auto insurances were beyond amazing. They explained everything, showed effort and did not promise things that never happened. The younger man who handled insurances even took his own time (not on the clock) to help me with insurance questions and concerns. They went overboard for me and for that I am greatly appreciative. I wish I could say the same for the finance manager who failed to be truthful, trustworthy, communicative and reliable. I will never return or recommend Johnson Dodge to anyone. More
excellent Tom O,hare was great from beginning to end !!! I would send anyone to him! He was honest and fair and a great to me!!! Thank You Stacy Dean Tom O,hare was great from beginning to end !!! I would send anyone to him! He was honest and fair and a great to me!!! Thank You Stacy Dean More
Exceptional Service at Johnson On February 8, 2020, I went to Johnson Dodge Chrysler Jeep to return a leased vehicle with no intention of buying or leasing another. Thanks to Sales On February 8, 2020, I went to Johnson Dodge Chrysler Jeep to return a leased vehicle with no intention of buying or leasing another. Thanks to Sales Consultant Tom O'Hare, I left the dealership with a new Jeep Sahara! Many thanks to Tom who is the ultimate Sales Person and the Johnson Team who got me through the process seemingly effortlessly. Tom explained all aspects of the process and since the new model is quite different than the older one, explained the various nuances of the new automobile. Once again, Thanks Tom O'Hare and the Johnson Team!!!!! More
Bought used Nitro from Tony and Allan, both were great to work with, gotca nice car at a good price, no pressure, all good. On way home discovered the heat didn,'t work!, called that day and Tony and Allan g work with, gotca nice car at a good price, no pressure, all good. On way home discovered the heat didn,'t work!, called that day and Tony and Allan got me set up to drop the car off, getting a loaner as I'm a distance away, so far great in all aspects, dropping it off in 2 days., if the heat is fixed it,'ll be a perfect, pleasant transaction,, will update/finalize review once service call is complete, would still recommend Tony and Allan as they' been excellent to deal with, thanx!!!! More