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Johnson Dodge Chrysler Jeep

Budd Lake, NJ

4.5
305 Reviews

481 Naughtright Road and Route 46

Budd Lake, NJ

07828

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Showing 305 reviews

October 20, 2022

Good luck getting your vehicle serviced in a timely fashion. Had my 2020 Jeep in on a Thursday got it back on the following Wednesday. Tech did a good job of diagnosing the issue and I was only charged More

by SJW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney
September 09, 2022

10! 10! 10! 10! 10! 10! 10! 10! 10! 10! Easiest experience buying a car that I have ever had! More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Moss, Rob Taylor
Sep 12, 2022 -

Johnson Dodge Chrysler Jeep responded

Wow, Jimmy! We're so glad that you loved your experience at Johnson Dodge Chrysler Jeep! Thank you for leaving us this great review!

September 08, 2022

I had some issues with my car and it was going to cost $2500 to fix it. Johnson helped me to get a new car and didn't charge me anything for the repairs they had made to the one I traded in. I appreciate More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn, Goldee
Sep 08, 2022 -

Johnson Dodge Chrysler Jeep responded

Thank you for sharing this experience, John! It was our privilege to assist you and we hope we can be of service again in the future. Take care! - The Johnson Dodge Chrysler Jeep Team

September 08, 2022

Johnson Dodge delivered the new car right to my house without me having to do anything. They brought all the paperwork, I signed and they dropped off the car, as easy as that. More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn
Sep 08, 2022 -

Johnson Dodge Chrysler Jeep responded

Thanks for the five stars! We're honored to hear that your visit with us here at Johnson Dodge Chrysler Jeep was such a positive one. We hope to see you back for all of your future automotive needs!

February 14, 2022

Jenn and Mark were really helpful and helped me find the truck that I wanted. I went with a new 1500 when they showed me I can get a new one for almost the same price of a used one. More

by LJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Mark
Feb 16, 2022 -

Johnson Dodge Chrysler Jeep responded

Thank you for visiting Jenn and Mark at Johnson Dodge Chrysler Jeep! We're so happy that you left with a new Dodge 1500! Enjoy your new ride!

December 10, 2021

I would highly recommend buying from this dealership. I bought a new Ram 1500 from them. I worked with Mark and Bryce and had an awesome experience! This is the second vehicle I got from them, and not my l More

by car buff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Bryce
Dec 13, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for your loyal business and congratulations on your new RAM 1500! We're glad to hear you had a great experience with Mark & Bryce during your most recent visit and we'll be sure to let them know how much you appreciate their awesome service. Enjoy your new truck and we'll see you next time here at Johnson Dodge Chrysler Jeep!

October 16, 2021

Only reason I give any stars is because the employees are very friendly. I’ve had multiple problems with this dealership. When I first bought my used jeep I found the tires were worn out and old. They kind More

by KC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett
Oct 20, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for bringing this to our attention, and we apologize for the lack of communication. If you would like to discuss your concerns further, we'd be happy to help fix this situation. Please email your contact to johnsonautogroupmarketing@gmail.com.

Oct 22, 2021 -

KC responded

2 weeks after this issue, the 6 days after this and two emails to your dealership, and still no one has contacted me. Unreal

August 26, 2021

First time a t a dealership and took almost 2.months I am now bankrupt lazy never called me and was promised everything under the sun and they did non of the above. Now truck doesn't run. on top of huge gau More

by Never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anne service manager. Jon johnson owner. Bethany
Aug 30, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for taking the time to share your recent experience. We appreciate you as a customer, and it's hard to hear we let you down. If you would like to discuss your concerns further, please email your contact to johnsonautogroupmarketing@gmail.com.

August 19, 2021

We drove over 2 hours to deal with this specific dealer. Trust the reviews when you read them, they are the best! Thanks Jen Rob and Anthony for helping make this a nice smooth transaction. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Rob Anthony
Aug 19, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for visiting us here at Johnson Dodge Chrysler Jeep, Alex! We're so glad that Jen, Rob and Anthony could make it worth the two-hour drive and we hope we have the opportunity to work with you again in the future. In the meantime, enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

June 30, 2021

The people at Johnson are great and helped me start to finish with my new gladiator. More

by Richie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Moss, Golden Basra
Jul 01, 2021 -

Johnson Dodge Chrysler Jeep responded

Congrats on the new ride! We're so happy we could help you through the process. Thanks for choosing Johnson Dodge Chrysler Jeep!

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