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Johnson Dodge Chrysler Jeep

Budd Lake, NJ

4.3
298 Reviews

481 Naughtright Road and Route 46

Budd Lake, NJ

07828

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Showing 298 reviews

August 26, 2021

First time a t a dealership and took almost 2.months I am now bankrupt lazy never called me and was promised everything under the sun and they did non of the above. Now truck doesn't run. on top of huge gau More

by Never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anne service manager. Jon johnson owner. Bethany
Aug 30, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for taking the time to share your recent experience. We appreciate you as a customer, and it's hard to hear we let you down. If you would like to discuss your concerns further, please email your contact to johnsonautogroupmarketing@gmail.com.

August 19, 2021

We drove over 2 hours to deal with this specific dealer. Trust the reviews when you read them, they are the best! Thanks Jen Rob and Anthony for helping make this a nice smooth transaction. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Rob Anthony
Aug 19, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for visiting us here at Johnson Dodge Chrysler Jeep, Alex! We're so glad that Jen, Rob and Anthony could make it worth the two-hour drive and we hope we have the opportunity to work with you again in the future. In the meantime, enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

June 30, 2021

The people at Johnson are great and helped me start to finish with my new gladiator. More

by Richie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Moss, Golden Basra
Jul 01, 2021 -

Johnson Dodge Chrysler Jeep responded

Congrats on the new ride! We're so happy we could help you through the process. Thanks for choosing Johnson Dodge Chrysler Jeep!

June 22, 2021

Jenn Moss, was beyond knowledgable dealing with my lease trade-in and was able to work exceptionally well with her management to acquire the vehicle i wanted. More

by dennis
Recommend Dealer
Yes
Employees Worked With
Bryce Chapman and Jenn Moss
Jun 22, 2021 -

dennis responded

Very professional staff and excellent customer service

Jun 22, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you for sharing your kind words about Jenn! It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Johnson Dodge Chrysler Jeep

May 15, 2021

My husband and I had a great experience at Johnson. Aside from our long wait for finance, the experience was great. Jenn helped us and pulled up the perfect car for us from the start. She understood exactly More

by The Smiths
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn, Goldie
May 17, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you so much for coming to see us and for letting Jenn help you find the right Jeep! Congratulations on your new ride, and we appreciate you coming to work with us here at Johnson Dodge Chrysler Jeep

May 08, 2021

Recently purchased a pre-owed Ram 1500 from Johnson Dodge. A very positive experience. It's been a long time since I had to deal with a dealership, and I was preparing for the worst, but the whole ex More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rhinesmith
May 10, 2021 -

Johnson Dodge Chrysler Jeep responded

Tom, thanks so much for the 5-star review! We are so proud of Mark and our team for helping you purchase your Ram 1500 hassle-free! We appreciate you coming to Johnson Dodge Chrysler Jeep!

May 05, 2021

I purchased a Ram in the past, with another dealer (Long Island, NY) but I was hesitant to make another purchased due to my bad experience. After I spoke to Tom O'Hare (at John Johnson Group) about pur More

by dmmp10200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom O'Hare
May 05, 2021 -

Johnson Dodge Chrysler Jeep responded

We are so happy that you had a great time working with Tom during your time at Johnson Dodge Chrysler Jeep! Thank you!

March 23, 2021

I purchased a Chrylser 300 2 days ago and from the minute I pulled into the lot, everything went smoothly. The sales man Matt Zeigler was professional, friendly and closed the deal.` Left with my vehicle jus More

by mudd
Recommend Dealer
Yes
Employees Worked With
Matt Zeigler
Mar 24, 2021 -

Johnson Dodge Chrysler Jeep responded

Congratulations on your Chrysler 300! We appreciate you for taking the time to leave us your awesome review! We'll let Matt know they've earned five stars and a recommendation from you! Thanks for choosing Johnson Dodge Chrysler Jeep!

March 22, 2021

Excellent experience with their used car dealership. My salesperson, Matt Zeigler, provided excellent low pressure service. He answered all my questions on the used Jeep Wrangler I inquired about which I More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Zeigler
Mar 23, 2021 -

Johnson Dodge Chrysler Jeep responded

Ted, your review has made our day! Thank you for leaving us your awesome five-star rating and letting us know how Matt helped you find the answers to all your questions! We hope you love your Wrangler! - Johnson Dodge Chrysler Jeep

February 14, 2021

Best dealership experience we’ve had yet! I kid you not, the entire purchase took is 2 1/2 hours, and 45 minutes of that was waiting for my insurance agent to figure out how to add a vehicle to my plan. Mat More

by bmka07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ziegler
Feb 15, 2021 -

Johnson Dodge Chrysler Jeep responded

Thank you so much for this positive feedback! We're thrilled to hear that your experience with Matt was a great one and we look forward to helping you with any future automotive needs. Enjoy your new truck and thanks again, from all of us here at Johnson Dodge Chrysler Jeep Ram!

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