
Johnson Dodge Chrysler Jeep
Budd Lake, NJ
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The entire sales team was helpful and attentive. Great experience in purchasing a new Chrysler Town and Country from Johnson Dodge Chrysler. The entire sales team was very helpful and attentive to t Great experience in purchasing a new Chrysler Town and Country from Johnson Dodge Chrysler. The entire sales team was very helpful and attentive to the customer needs. Ralph and Peter were very professional throughout the sales process. More
Great Sales Department / Poor Service department We recently purchased a new Dodge Durango Citidel and the sales staff we dealt with was great. Penny was our sales consultant and was very welcoming a We recently purchased a new Dodge Durango Citidel and the sales staff we dealt with was great. Penny was our sales consultant and was very welcoming and respectful throughout our purchase. Peter Dudas also assisted during the purchase to ensure the desired options and vehicle was located timely. Peter also assisted during an inconvenience with the service department. The service department was not accommodating and very disinterested in resolving the issue we were having with noise coming from the rear suspension just a few days into owning the car with less than 200 miles. The service department wouldn't give my wife a loaner and told her to wait over an hour just to look at it. Totally unacceptable for a new car . She left at this point and when I contacted Peter he had loaner ready and was very apologetic towards the shortcomings of the service department. We are still having issues with the noise that they have not been able to diagnose and will be taking it back in this week. More
Ken T is the guy you want to deal with. I worked with Ken Taylor. He's a very nice man and really took his time and helped me find the right vehicle. Everyone knows that shopping for a car b I worked with Ken Taylor. He's a very nice man and really took his time and helped me find the right vehicle. Everyone knows that shopping for a car blows, and thanks to Ken it wasn't as painful as it could have been. As far as the dealership, they have a very nice selection, and thanks to a mathematical error on my quote, the deal was too good to pass up. I am grateful that they honored the quoted price even after discovering it was a huge mistake. That says a lot about the character of the owners/managers. The guy who tries to sell you extended warrantees could use a little time with a drink in his hand and toes in the sand but other then that I am pleased with my experience. More
Comfortable experience from beginning to end Very fair price for the car I bought and very fair price for my trade-in. Stress free negotiation with sales representative. If they have the car Very fair price for the car I bought and very fair price for my trade-in. Stress free negotiation with sales representative. If they have the car I want, I'll buy there again. More
excellent from start to finish Total experience from start to finish was easy and stress free. Been purchasing here for years and would not go anywhere else. I recommend the deale Total experience from start to finish was easy and stress free. Been purchasing here for years and would not go anywhere else. I recommend the dealership to everyone! More
jeep grand cherokee I purchased a Jeep Grand Cherokee from Johnson dodge and worked with Eddie Gaitan. he took the time to look and found me a jeep based on what I wanted I purchased a Jeep Grand Cherokee from Johnson dodge and worked with Eddie Gaitan. he took the time to look and found me a jeep based on what I wanted and my price range. I left very satisfied with my purchase. More
Used Car Purchase from Johnson Dodge I've purchased a number of vehicles from this dealership and I'm always happy when the deal is done. I do all my research and go in prepared to negot I've purchased a number of vehicles from this dealership and I'm always happy when the deal is done. I do all my research and go in prepared to negotiate. I've always used Rich Werbin as my sales person and over the years we've developed a great relationship where he really understands what I'm looking for and what I need. I would highly recommend Johnson Dodge to all my friends and especially Rich Werbin. Thanks, Nelson Silva 973-953-0651 More
Friendly and terrific service! It was such a pleasant experience, I look forward to going back. Also, I appreciated the ride to and from the Target down the road so I could get som It was such a pleasant experience, I look forward to going back. Also, I appreciated the ride to and from the Target down the road so I could get some shopping in while I wait. More
Excellent sales experience I was a spot delivery on a Saturday afternoon. No problems , no issues, in and out in short time with the truck I wanted and at the price I wanted. I was a spot delivery on a Saturday afternoon. No problems , no issues, in and out in short time with the truck I wanted and at the price I wanted. Job welll done to Zach, Chris, Jose and Bryan for getting truck ready to go in a hurry. It's nice to see everybody work as a team to keep the customer happy! More
Educated Consumer is their WORST Customer Dealer refused to work with me even when I proved that their price for the used town and country I was looking at was almost $6000 more than other dea Dealer refused to work with me even when I proved that their price for the used town and country I was looking at was almost $6000 more than other dealers in the area. I’m a return customer and I guess loyal & informed customers are not part of their business plan. I even offered to pay a reasonably higher price if they added the navigation system to the car. Their response was to Jack up the price to well over the cost of the added feature, or have me try and get it installed on my own. The person I was dealing with was friendly, but not very knowledgeable of the features and function of the vehicles. I won’t even get into the insulting price they offered for my trade. It wasn’t the newest car in the world, but it isn’t block of steal either. If you have no clue about cars and prices, and are looking for being overcharged, then this is the place for you…. Otherwise don’t even bother to pull in the lot More