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Johnson Dodge Chrysler Jeep

Budd Lake, NJ

4.2
290 Reviews

481 Naughtright Road and Route 46

Budd Lake, NJ

07828

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Showing 290 reviews

November 04, 2024

Friendly, courteous and knowledgeable sales and finance staff. Willing to go the extra mile for customer satisfaction. More

by Mike M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasiya, Mel, Mark, Anthony
Nov 05, 2024 -

Johnson Dodge Chrysler Jeep responded

Mike, thank you for recognizing our team at Johnson Dodge Chrysler Jeep! We're delighted to hear that they went the extra mile to ensure your satisfaction. We appreciate your support and look forward to serving you again in the future! Safe travels!

October 31, 2024

Service writers are friendly and knowledgeable. The new drive in door works well with service writers right there, which speeds up checking in More

by philipkuhl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Nov 04, 2024 -

Johnson Dodge Chrysler Jeep responded

Philip, thank you for reviewing your recent visit here at Johnson Dodge Chrysler Jeep! We appreciate your positive feedback about our team & facilities and look forward to seeing you again next time. Take care!

October 30, 2024

Oil change Quick, Easy ,Inexpensive with friendly staff. Try it, you’ll like it and your car will too! More

by Maierc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean
Oct 31, 2024 -

Johnson Dodge Chrysler Jeep responded

We're delighted to hear that you had a quick and easy oil change experience with our team at Johnson Dodge Chrysler Jeep. Thanks for the recommendation!

October 28, 2024

Great service and the new digs are looking great. Always do things the right thing! More

by jets1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Oct 29, 2024 -

Johnson Dodge Chrysler Jeep responded

Thank you for the kind review! We're grateful for your continued support and look forward to your next visit with us here at Johnson Dodge Chrysler Jeep!

October 21, 2024

Very professional , took my truck in and had it out in about a half hour . Very neat no complaints till they told me my emergency brake needs to be adjusted. $1000 just to adjust it , that’s crazy. Needl More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Great
Oct 23, 2024 -

Johnson Dodge Chrysler Jeep responded

Ron, thank you for taking the time to review your recent visit here at Johnson Dodge Chrysler Jeep! We understand the concern about pricing and appreciate your feedback on this matter. If you have any questions or need further assistance, please feel free to reach out!

October 17, 2024

My radio had to be replaced. Johnson Dodge did a great job from start to finish. More

by Nancy S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak & Brianna
Oct 18, 2024 -

Johnson Dodge Chrysler Jeep responded

Nancy, we're happy to hear our Johnson Dodge Chrysler Jeep team provided excellent service from start to finish! Thanks for trusting us with your radio replacement and please don't hesitate to reach out if we can assist you again in the future. Take care!

October 10, 2024

I am appalled at the unprofessionalism I experienced tonight at Johnson Dodge. I drove an hour and 15 minutes due to an email that I received from my salesman stating my lease is up in 3 months and they More

by Adrianna G
Recommend Dealer
No
Employees Worked With
Prefer not to say
Oct 11, 2024 -

Johnson Dodge Chrysler Jeep responded

Adrianna, thank you for the review. We sincerely apologize for any frustration or inconvenience caused by this experience. Your feedback is appreciated and will be utilized to help us improve our processes & communication moving forward. If you would like to discuss your concerns further, please email your contact information to johnsonautogroupmarketing@gmail.com

October 09, 2024

The service rep was very polite and considerate. She helped resolve my issues. She was knowledgeable of my account. More

by awillsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Oct 10, 2024 -

Johnson Dodge Chrysler Jeep responded

We're delighted to hear that our service representative provided you with polite and considerate assistance at Johnson Dodge Chrysler Jeep. Thank you for sharing your positive experience, and we're here if you need anything else!

September 27, 2024

Was a great experience from front lady staff who took my vehicle and checked my in and took me to waiting area. Very courteous and pleasant and friendly addressed all my concerns and the mechanic who worked More

by Torresfamily671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure lol of names
Sep 28, 2024 -

Johnson Dodge Chrysler Jeep responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team at Johnson Dodge Chrysler Jeep provided courteous and friendly service, addressing all your concerns. We appreciate the kind words and look forward to serving you again! Safe travels!

July 25, 2024

Do NOT use the service department at this dealership. Shady! Has continuously missed things during routine maintenance and even after admitting it will not own the problem. Also admitted that their mecha More

by dianewomer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager Ann.
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