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Johnson City Ford

Johnson City, TN

3.3
201 Reviews

3519 Bristol Hwy

Johnson City, TN

37601

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201 Reviews of Johnson City Ford

November 05, 2016

Matt McCracken Although our primary residence is in Florida, we learned that only a limited number of AWD Ford Explorers are allocated here. We chose the Explorer b More

by RV Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McCracken, Brad Cook
Nov 08, 2016 -

Johnson City Ford responded

Congratulations on your new Ford Explorer! We are glad we were able to help you find the right vehicle that would allow you to have AWD and be towable. Please let us know if you need anything in the future. Thanks again!

October 05, 2016

good experience bought a used lexus. good price and kevin went out of his way to keep his promises! i will buy from kevin and jcity ford again. very satisfied More

by kc777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
Oct 07, 2016 -

Johnson City Ford responded

Thank you for choosing Johnson City Ford! Kevin will be very happy to see your kind comments. We appreciate you taking the time out of your day to leave us this review! Enjoy your new Lexus!

September 16, 2016

The best dealership ever !!! I have never been to a dealership and didn't feel pressure from a salesmen but Johnson City Ford is so much different. Saturday afternoon me and my wi More

by Joshua White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Cohen
Oct 03, 2016 -

Johnson City Ford responded

We are glad to hear that our team provided you with such a good buying experience! Congratulations on your new Ford Escape! We are glad we were able to get you such a good deal on your Fusion! We appreciate you taking the time to leave us a review. Thank you for choosing Johnson City Ford!

July 30, 2016

Craig Layfield Craig actually listened to what I was wanting. He showed me a truck that had a similar interior as my SUV and I was sold. Great job. More

by jmitchell3323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Layfield
Aug 08, 2016 -

Johnson City Ford responded

Congratulations on your new SUV! Thank you for letting us know that Craig took the time to give you great customer service. If we can help you in the future, please let us know.

July 28, 2016

Matt McCracken rocks the sales floor! Purchased a certified used 2015Taurus in December from MAtt he was very professional and helpful , I left with a great car and a client of Johnson cit More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRM CRM
Aug 08, 2016 -

Johnson City Ford responded

Congratulations on your Taurus! We are glad we were able to be part of your car buying experience. Thank you for your business. If we can help you in the future, please let us know.

July 28, 2016

Great experience, love my vehicle! Working with Nick Cohen made buying my Escape a quick, easy and fun experience. He listened to my needs and helped me find exactly what I wanted for t More

by BeverlyJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRM CRM
Aug 08, 2016 -

Johnson City Ford responded

Thank you for your kind comments about Nick and our dealership! We are glad we were able to help you find the right car at the right price. We appreciate you choosing Johnson City Ford to buy your Escape from. Please let us know if you need anything in the future.

July 28, 2016

"Stan is the man with the plan"! I'm a very happy customer! Johnson City Ford really does treat you like family. I highly recommend Stan Schlegel, he is a great family man and has yea More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Rick, Delmar, CRM CRM
Aug 08, 2016 -

Johnson City Ford responded

Stan will be happy to hear your kind comments. We know that its because of our customers that we have become such a successful dealership. Thank you for your business and for taking the time to leave us such a great review!

July 27, 2016

GREAT EXPERIENCE! WE PURCHASED A NEW 2016 F-250 SUPER DUTY TRUCK. WE WERE GREETED PROMPTLY WITH SMILES & HANDSHAKES BY A VERY NICE YOUNG MAN, VICTOR VARGAS. OUR ENTIR More

by marty & vicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RABBIT
Aug 08, 2016 -

Johnson City Ford responded

Congratulations on your new 2016 F-250. Victor will be pleased to hear your kind comments. Thank you for choosing to purchase your vehicle from our dealership. We hope to see you soon for your scheduled maintenance.

July 26, 2016

The salesman Craig Layfield is excellent to work with Johnson city ford staff member, Craig Layfield is a pleasure to work with. I trust his expertise and experience!! I would definitely recommend him and More

by Lisa144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRM CRM
Aug 08, 2016 -

Johnson City Ford responded

Craig will be pleased to hear your kind comments. We appreciate your business, and we hope to see you soon for your scheduled maintenance. If we can help in any way, please give us a call.

May 21, 2016

An easy and pleasant experience. I came in on a Monday morning, purchased the car that I came into the dealership to purchase for the expected price, and left happy. The salesperso More

by Tunnelllaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
McKenzie was pretty helpful.
May 23, 2016 -

Johnson City Ford responded

Thanks for the 5-Star review! We are glad to hear that we were able to get you the vehicle that you wanted. Thank you for buying from Johnson City Ford! Please let us know if you need anything in the future.

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