Johnson City Ford

Bought a new Ford Edge Went to Johnson City Ford to just look on a Friday afternoon, ending up buying a 2016 Ford Edge. James Jackson was the salesman. He was very patient Went to Johnson City Ford to just look on a Friday afternoon, ending up buying a 2016 Ford Edge. James Jackson was the salesman. He was very patient with me in helping me find what I was looking for. After we made the deal, it was discovered a recall in the airbag. This caused a delay in me getting my car, but James and the sales manage (Glenn) went the extra mile for the customer. More

They will go that extra mile to make sure you are taken of Unbelievable service from the sales staff and finance staff. Nathan is a true good guy that will do his best to get you in the ride of your dreams. If Unbelievable service from the sales staff and finance staff. Nathan is a true good guy that will do his best to get you in the ride of your dreams. If I ever trade or purchase another vehicle , I wouldn't shop anywhere but here. More

F 150 Went to Johnson city Ford to look at a new F150. James Jackson was the salesmen. He was very patient and knowledgeable about Ford product. Went to Johnson city Ford to look at a new F150. James Jackson was the salesmen. He was very patient and knowledgeable about Ford product. More

Had a great experience Nathan did a great job at finding me the 2017 F-150 I was looking for. He made sure that I knew everything about the truck and all the options it has. Nathan did a great job at finding me the 2017 F-150 I was looking for. He made sure that I knew everything about the truck and all the options it has. He also gave me a great deal. More

Service is good as long you question the bill We pulled into service area for a question about an "engine light" being on and check coolant. We were told our coolant needed to be flushed. We were We pulled into service area for a question about an "engine light" being on and check coolant. We were told our coolant needed to be flushed. We were told to leave our truck so they could check out the engine light issue. We did get a free loaner. We received a call later that we needed the EGR cooler core and the price would be well over $1.000 and it was not under warranty. This was not news we expected so I asked if we could just "FLUSH" the coolant. We were told not to do a flush at this time because when the EGR gets replaced it will have to be FLUSHED again. In the end the part was covered by the warranty. However, when we picked it up we were presented with a bill for $458.69 for FLUSHING. When we questioned the FLUSHING. we were told when they replace the EGR they drain the coolant and put the old coolant back in or if its bad they just top it off. I really don't think this post will be put up. Regardless I hope you enjoy the $458.68 because I will NEVER RETURN More

Excellent trade in Everyone at Johnson City Ford are very nice and willing to go the extra mile to work a deal with you!! Even if you did not want the color you got &#1 Everyone at Johnson City Ford are very nice and willing to go the extra mile to work a deal with you!! Even if you did not want the color you got 😊 More

Mustang GT The sales team was really helpful during our buying experience. Salesman Greg Crandall was extremely helpful in helping us choose the right vehicle fo The sales team was really helpful during our buying experience. Salesman Greg Crandall was extremely helpful in helping us choose the right vehicle for our needs. More

Fast service, quality work and very professional as always. As usual Johnson city ford had very fast service, completed excellent service and very professional people. I always look forward to going and seeing As usual Johnson city ford had very fast service, completed excellent service and very professional people. I always look forward to going and seeing all the friendly faces and look at there huge inventory of cars and trucks. Can't wait for the new dealership, it will be amazing. The dealership is a well run dealership. Must have good management!! Thanks More

service We have owned Fords for years and Dylan Johnson is the best service advisor. Dylan goes above and beyond to make sure our visit is outstanding. We have owned Fords for years and Dylan Johnson is the best service advisor. Dylan goes above and beyond to make sure our visit is outstanding. More

Johnson City Ford Curtis Sparks was our salesman and he was awesome to work with. The whole staff was very friendly and helpful. Thank you to everyone that helped us. Curtis Sparks was our salesman and he was awesome to work with. The whole staff was very friendly and helpful. Thank you to everyone that helped us. More