Johnson City Ford

wonderful I have been shopping at Johnson city ford for the past 12 years. I have always had a excellent experience every time and I will not buy from anywhere I have been shopping at Johnson city ford for the past 12 years. I have always had a excellent experience every time and I will not buy from anywhere else.. it’s always been a pressure free place and they make you feel like family. I highly recommend this car lot once you buy your first vehicle I promise you will be back. Five stars jc ford!!!! More

Exceptional service! We found the vehicle online and found the lifetime warranty appealing. When we went, we were not 100% decided on purchasing at this time. Michael Ra We found the vehicle online and found the lifetime warranty appealing. When we went, we were not 100% decided on purchasing at this time. Michael Rainwater was our salesman- he was friendly, knowledgeable, easy to talk to. He also didn't pressure us in any way. Additionally, we have never purchased from a dealership where the sales manager found you after you had signed the paperwork just to chat while waiting on the vehicle. I would highly recommend Michael along with Johnson City Ford to everyone!! More

Excellent service They will go over and beyond your need to help make a deal for you and do what it takes to keep you and your family’s need They will go over and beyond your need to help make a deal for you and do what it takes to keep you and your family’s need More

Awesome Michael Thompson is the best salesman I've dealt with and believe me I have dealt with a lot of them. Not only was he honest he helped us out with any Michael Thompson is the best salesman I've dealt with and believe me I have dealt with a lot of them. Not only was he honest he helped us out with any concerns or questions we had. At the end of it all he delivered. He got us in a brand new vehicle with the payments we wanted and not only is he a great sales person he is a great person. As we said our goodbyes it felt like saying goodbye to a friend. More

Buying and Financing Experience There are definitely pros and cons to my experience. The salesman was great but I would have preferred a more in depth overview of the features of ve There are definitely pros and cons to my experience. The salesman was great but I would have preferred a more in depth overview of the features of vehicle. The financing was a little deceiving as there was never a price given on all of the extra warranties they offer nor was there ever an amount payment would be without any of the additional warranty options. The staff was very friendly and in the end I got the vehicle I came for and the financing I wanted as well. More

Ease of purchase. We were welcomed by Steve, and he was very helpful in helping find the vehicle we wanted,and worked with us all the way. We were impressed by the comp We were welcomed by Steve, and he was very helpful in helping find the vehicle we wanted,and worked with us all the way. We were impressed by the complete sales experience. We have bought many vehicles over the years, and this was the best. No pressure, worked with us all the way. Would recommend this dealership to all of our friends. More

Great experience From the very first phone call I was treated great. Everyone there went out of their way to help us. Stan was friendly and not trying to sell us somet From the very first phone call I was treated great. Everyone there went out of their way to help us. Stan was friendly and not trying to sell us something that we didn't want. He helped us get the truck we wanted. More

2 hours for oil change Waiting two hours just to have an oil change. How rediculous! The employees are not friendly and unresponsive to questions. It three visits with my ne Waiting two hours just to have an oil change. How rediculous! The employees are not friendly and unresponsive to questions. It three visits with my new expedition for them to finally fix problems after months of staying on them! What a joke for a dealership!! More

"2017 F-150 King Ranch/J.M. Renfro" My salesman made my buying experience with Johnson City Ford very pleasant. I would highly recommended those folks. One of the best, if not the best F My salesman made my buying experience with Johnson City Ford very pleasant. I would highly recommended those folks. One of the best, if not the best Ford dealer in East Tennessee. More

Hassle free Our salesman Nathan Sawyer made our car buying experience seamless,fast,and enjoyable. He provided the best customer service and a hassle free trade i Our salesman Nathan Sawyer made our car buying experience seamless,fast,and enjoyable. He provided the best customer service and a hassle free trade in experience. More