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Johnson Brothers Ford Lincoln

Temple, TX

4.5
308 Reviews
Johnson Brothers Ford carries a huge selection of new and pre-owned vehicles in Temple. If you’re looking to lease or finance your next Ford, Johnson Brothers Ford has competitive lease specials and financing options on new Ford vehicles. Johnson Brothers Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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7455 South General Bruce Drive

Temple, TX

76502

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Showing 308 reviews

October 14, 2024

Yes the salesman was very professional and facility was very clean. I enjoyed there was no haggling involved everyone was up front with me and it was a very enjoyable purchase. Thanks for all you guys help More

by lilwiltag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Schwindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Johnson Brothers Ford Lincoln responded

Hello, thank you so much for the amazing review and 5-star rating. We appreciate your time and business with us. So great to hear about your overall experience here with Matt and the rest of our team. Please if we can be of any other assistance don't hesitate to contact us.

July 25, 2024

We have a $85k truck with 50k miles in for service (for the 2nd time), and the dealership is refusing to honor the Federal Emissions Warranty. Ford Customer Relations Center has tried to intervene and the More

by ALB
Recommend Dealer
No
Employees Worked With
Service tech and manager
July 02, 2024

Quick Lane review as I was disappointed in the quality of service. I had batteries replaced in my Super Duty 6.7. Whoever changed the batteries left the plastic protectors off the battery posts in the engi More

by gearitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
January 18, 2024

The customer service in the service department is below satisfactory in my opinion. And Scott Mathson is the most unprofessional person I have ever spoke with. More

by Racechic90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien , Scott
December 20, 2023

Aron Peterson helped me pick out my new car he was very helpful and friendly. The process was very smooth and i love my new car! More

by bktindell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aron Peterson
December 05, 2023

Customer service is top notch! Aaron Peterson made the buying experience exceptional! Will definitely go back and see him when it’s time to purchase another vehicle. More

by Shawn & Christina Peterson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Peterson
November 27, 2023

These folks will work with you no matter what you have going on! Highly recommend Tina for sales and James will get you out the door. Jeff was terrific as well. Fairly painless and quick! Love the 2024 Br More

by chrisjgott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Marie, James Wilkinson and Jeff Womack
November 26, 2023

Joel Flores was AMAZING — professional, honest and helpful throughout our purchases of two trucks on one day. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Flores
November 01, 2023

I’ve bought my last two trucks there. . Tina Marie was my sales lady, she is awesome, I highly recommend her More

by 0220charlie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tina Marie
November 01, 2023

My truck was taken into ford for something that needed to be done I get a phone call telling me that it's going to cost several thousand dollars because they found other things wrong and they never even repl More

by BECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SCOTT
Nov 01, 2023 -

BECKY responded

After telling Scott that I left a review for him showing that he did not replace a bolt. And after I told them the part they said was bad in my car that I needed back to send back to the place I bought it rock auto because it was under warranty. All of a sudden, they told me the part was good not bad so it makes me wonder if I had not asked him for that part. What i'd be paying for a part to be replaced if it even was going to be replaced and charged for it.. Stealer ships not dealerships

Nov 02, 2023 -

BECKY responded

I have to add. I went to pick my car up today. And Scott did not charge me the 155 that they charged to look at the car. I'm assuming it's because they did not want me to have a receipt showing paperwork. That my car wasn't there but I have about 30 texts from him. He told me today he could not afford the bad review but I think people should know how I was treated.. They told me a censor was bad and did. I agree to pay $440. Say yes, then shortly later. They tell me that censor is not bad after I told them I needed the part they were taking out because I was returning. It it was under warranty. I'm wondering if I did not ask for that part if they would have ever been honest with me.

Nov 02, 2023 -

BECKY responded

I went to go and pick up my car today at Ford. I was told that they put the crank sensor back in my car. When I went to pick it up, it was in the back of my truck in a box. They could not even put my car back together. This is the crappiest service I have ever forgotten I am going to see the owner of the company and I'm going to step it months ago, they told me they changed the top part of my struts since then I've found out struts don't have a top part but I clearly have a receipt from them. Telling me that they removed the top part of my struts. And charge me nine hundred dollars