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Johnson Brothers Ford Lincoln

Temple, TX

4.8
344 Reviews
Johnson Brothers Ford carries a huge selection of new and pre-owned vehicles in Temple. If you’re looking to lease or finance your next Ford, Johnson Brothers Ford has competitive lease specials and financing options on new Ford vehicles. Johnson Brothers Ford also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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7455 South General Bruce Drive

Temple, TX

76502

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Showing 344 reviews

May 02, 2016

Excellent Customer Service From the time we walked in the door to the time we left with keys to a new car in hand - we could not have asked for better customer service. Every in More

by mama123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores, Eddie (on phone)
April 16, 2016

Wow!!! Great Selection, friendly and efficient sales reps. Fast on financing and most friendly in the finance department. Great follow up after the sale. More

by Gearitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores
February 25, 2016

New Car The staff was very friendly and helpful, we were coming out of a total loss claim and they guided us thru the process with a very pleasant and helpful More

by Tbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores
February 09, 2016

Great People This is our second time purchasing a vehicle through Johnson Brothers Ford. Both times have been a great and very pleasant experience. I would defini More

by cmholt79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores, Jon Fox
January 28, 2016

Second time buying a truck at Johnson Brothers. This is my second Ford Certified Used truck I have purchased at Johnson Brothers. Both were great experiences. The whole staff is totally focused on c More

by fordguyforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores
December 11, 2015

Very satisfied customer This was my first visit to Johnson Brothers Ford.From the moment my wife and I got the we felt a warm and welcome feeling.From the Ladies at informati More

by Ray,Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva,Amy,Joel Flores,Ron,am bad with names but all involved were SUPER
December 07, 2015

Excelent Service, Professional Staff. I been dealing with the folks of Johnson Brothers Since December 2013. The Technicians at the service department always show care and respect. The al More

by Elrosario48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerome Lawrence
November 24, 2015

JUST WONDERFUL!!!!! I have never bought a used car but i finally did through Johnson Brothers From the sales person to every person I came in contact with was amazing. Fo More

by Erica G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Cavenaugh,Clint Hill,many others but I'm not good with names
September 18, 2015

Satisfied Return Customer Great Dealership overall to do business with. My Salesperson, Sales Manager, and Finance have shown great professionalism in how they treated me as a More

by Award8210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Hill, Michael Smith, Joel Flores, and John Holt
August 19, 2015

Sorry I bought a Ford My Ford F150 is supposed to get 17 mpg city. I don't even get that city/highway driving combined, more like 13-15mpg. I was told to take and have a More

by unhappymarie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel
Aug 20, 2015 -

Johnson Brothers Ford Lincoln responded

Hello, I'm sorry to hear you are unhappy with the MPG's you are getting on your truck. I'd like to get a little more information from you to ensure we've done all we can to help. Please reach out to Joel Flores or me at your earliest convenience. Thank you, Lacy Adams 254-773-5257

Sep 09, 2015 -

unhappymarie responded

After leaving the previous review I got a call last week from the salesman, Joel, wanting me to bring my truck in for the diagnostic...finally!! At this point my truck has 6,400 miles on it. So yesterday I took it up there at 8:30 a.m. (per their request) to drop it off. Then I learn that their service dept is on holiday and not even there. So he tells me they are going to do a "fuel consumption test" (at this point I'm thinking they are still going to hook it up to the diagnostic machine). Today I get a text from Joel, "call me". Thinking it's not good I called him immediately. He tells me that he and the service dept manager performed the "fuel consumption test" and they got 20.8 mpg. He said they got this number while driving my truck down the interstate and back at roughly 60-65 mph (this is the fuel consumption test!!!). I told him I've already done that and I can get the same numbers on the computer. Then he said they had not done the diagnostic, and would not be doing the diagnostic as the "fuel consumption test" showed it was getting the rated hwy mpg, and basically the city mpg was not worth worrying about because everybody drives differently and so many things influence the mpg in town. I have kept my fuel receipts since shortly after I bought the truck. When I get gas I fill it up. I reset the trip counter. And when I fuel up again I figure my average mpg by the gallons of gas used and miles driven. My average this way doesn't come close to what the truck computer says my mpg is, hence my request and need for a diagnostic to be performed on my truck. I really don't think it's too much to ask for, but apparently it is. If gas wasn't so cheap right now I would not be able to afford to drive this truck. I won't ever do business with Johnson Brothers Ford again, and will encourage all my family and friends to do business with a more reputable dealer.

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