Johnson Brothers Ford Lincoln

Amazing customer service with integrity! We had been searching for a gently used Ford Edge for 3 weeks in Austin. We decided to look outside of our city, because of quality of used cars we we We had been searching for a gently used Ford Edge for 3 weeks in Austin. We decided to look outside of our city, because of quality of used cars we were shown and the feeling we were shopping at a used car lot that was not attached to a Ford dealership in all its dishonesty, lack of professionalism, cleanliness (cars and offices...seriously!) and disrespect. We will never buy a new car from these dealerships from our treatment on their used lots. We stumbled into Johnson Brothers after another disappointing journey to a large Ford dealership a few cities over from them. We headed back to Austin incredibly frustrated and then we saw the light at the end of the tunnel. From the moment we stepped onto the lot of Johnson Brothers to the moment we drove off in the car we purchased, we were treated with respect and professionalism. Every single person we encountered valued our interest in purchasing a car from them and then handled the sale with genuine appreciation. Joel Flores in sales went above and beyond.He did more listening than talking which is exactly what we needed at this point in our car buying journey. He made sure every detail and concern was addressed so we never questioned if we had found the right car, right salesperson and right dealership. The car was detailed so clean, I felt as if I purchased a new car. Joel just did not close the deal by the way, he spent a half hour showing us all the features and connecting my phone for a safer drive back to Austin. This was done AFTER the dealership had closed. He could of handed the keys over and locked the doors to get home, but he took an extra huge step in customer care that will not be forgotten. We are incredibly thankful especially with the drive home at night in a storm down the dreaded 35! Jon Fox made the paper work and money part of buying the most painless and easy experience in all my car purchases. It is refreshing to have someone with knowledge, confidence, patients and kindness on this side of the deal. Thank you Joel and Jon. Worth the drive Austinites! More

Amazing experience So I walked into this dealership with a number set in my head and was looking to trade in my 3500, I looked at one truck which was out of my price ran So I walked into this dealership with a number set in my head and was looking to trade in my 3500, I looked at one truck which was out of my price range but a salesman named mike helped me out. Mike wasn't pushy or over aggressive. I loved the service and everyone there wasbsupet polite and respectful. Mike and I could not get the first truck onlooker at but found a truck that blew my mind and made it work for me. I could not be happier best buying exsperience ever. Thank you all More

Great purchase experience This is my 5th purchase that I've made from Johnson brothers Ford and dealing with Mike Tubbs has always been a great experience. Mike was professio This is my 5th purchase that I've made from Johnson brothers Ford and dealing with Mike Tubbs has always been a great experience. Mike was professional, upfront, sincere and made my SUV buying experience nice. I highly recommend both Mike Tubbs and Johnson Brothers Ford. More

bought 2013 F150 12/21/16 This was a pleasant experience and went very smooth. We were seen quickly, staff was very friendly. Omar was the salesman and Jon was the finance sp This was a pleasant experience and went very smooth. We were seen quickly, staff was very friendly. Omar was the salesman and Jon was the finance specialist who was able to beat the interest rate we came in with. I will definitely visit Johnson Brothers for my next vehicle. Now I just need to flip the wife into a Ford fan. More

Purchased a used F150 FX4 I would highly suggest you work with Johnson Brothers Ford. The people were outstanding and really down to earth. Facility was very clean and easy to I would highly suggest you work with Johnson Brothers Ford. The people were outstanding and really down to earth. Facility was very clean and easy to get around in as well. More

CPO Purchase My wife and I bought a certified pre-owned 2016 Edge and our experience was great at Johnson Brothers. Omar Esquivel was our sales man and he was ver My wife and I bought a certified pre-owned 2016 Edge and our experience was great at Johnson Brothers. Omar Esquivel was our sales man and he was very helpful from our test drive to the sale we had a great experience with him. He was very friendly to work with and also very knowledgeable about the vehicle he sold us. What really impressed us is that after finalizing the sale he took time to show us all the features (connecting our phones, adjusting and setting our seats, reviewing apps, voice command, etc.) of the vehicle so that before we left the lot we were ready to go. We definitely recommend Johnson Brothers. More

Treated as if buying a New Car! Buying the Ford F-150 used truck from Johnson's Brothers was a great process to go through. We were treated as if buying a $60,000 dollar vehicle. T Buying the Ford F-150 used truck from Johnson's Brothers was a great process to go through. We were treated as if buying a $60,000 dollar vehicle. The process was smooth all of the way through from Joel Flores on the floor and Andy Ward and Clint Hill. All of these guys were knowledgeable and helpful with no pressure. This is our 2nd vehicle purchased at this location and we won't be going anywhere else! More