Johnson Auto of Laramie - Service Center

Service issues We had repeated issues with our Jeep but Chris and the guys and gals of the service department did a great job of taking care of us! Great service! We had repeated issues with our Jeep but Chris and the guys and gals of the service department did a great job of taking care of us! Great service! More

Great service Charles was a very kind driver. Picked me up and dropped me off to my destination as my car was being serviced! Overall, I was impressed! Charles was a very kind driver. Picked me up and dropped me off to my destination as my car was being serviced! Overall, I was impressed! More

Excellent, professional, friendly The service center was exceptionally clean, well organized, and surprisingly quiet. It was easy to interact with the service people and feel that you The service center was exceptionally clean, well organized, and surprisingly quiet. It was easy to interact with the service people and feel that you were receiving excellent service and attention. More

Great customer service We took our Jeep in for a recall fix. They took it right in and it took less time than expected. Great customer service all around! We took our Jeep in for a recall fix. They took it right in and it took less time than expected. Great customer service all around! More

Superb service, and actual accountability!!!! The dealership made an understandable error while servicing my vehicle-they had a staff member accidentally overtighten the drain plug on my Renegade. The dealership made an understandable error while servicing my vehicle-they had a staff member accidentally overtighten the drain plug on my Renegade. When I took it in for the next service, the staff notified me that an error had been made, and took the additional step of replacing the entire drain pan so that my vehicle would remain as new. They also provided a loaner vehicle without being asked-they offered one right up. THIS is why I have been a life long Jeep customer! Well done, Snowy Range. More

Pleasantly surprised The overall experience was great, I am concerned about the big oil spot on my garage floor Hopefully just spilled from my oil change but sloppy non The overall experience was great, I am concerned about the big oil spot on my garage floor Hopefully just spilled from my oil change but sloppy non the less. I will now need to make a return trip to the dealership just to insure that things are correct More

Good service Friendly team that works to make it a great experience for their customers. I had a warranty part that needed replaced and they helped get it done on Friendly team that works to make it a great experience for their customers. I had a warranty part that needed replaced and they helped get it done on time. More

Excellent experience with the repair of my Ram Diesel truck I had a great experience with the repair of my 2017 Ram Diesel truck. I was seen immediately, they were quick to diagnose, gave me a vehicle to use, r I had a great experience with the repair of my 2017 Ram Diesel truck. I was seen immediately, they were quick to diagnose, gave me a vehicle to use, repaired it quickly, communicated regularly, and even washed my vehicle. Excellent!! More

Relationships We really like this dealership and travel from colorado to deal with them. We purchased a Jeep Grand Cherokee and were pleased in our experience with We really like this dealership and travel from colorado to deal with them. We purchased a Jeep Grand Cherokee and were pleased in our experience with Luke Burgess in sales and the dealership owner, Josh. We returned yesterday for a service visit, and they more than took care of us. We had our date mixed up and they worked us in right away anyway and took care of all our needs as well as a recall item. They shuttled us to/from a breakfast cafe during our brief wait. They make you feel very welcome and deliver on their follow ups. More