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Johnson Auto of Laramie

Laramie, WY

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42 Reviews
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1565 N Pierce St

Laramie, WY

82070

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Showing 42 reviews

August 09, 2024

Took my Jeep Cherokee in for an oil change and squeaky door hinge. My car was taken immediately and serviced while I waited, approximately 45 minutes. The staff was courteous and prompt. Very pleased. More

by Lctaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Coykend/Service Dept
April 06, 2019

Unbelievable Quality From the sales staff to the repair shop to the detail shop, parts and even the owner of the dealership everyone was very kind, understanding and extre More

by GTH HAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Apr 06, 2019 -

Johnson Auto of Laramie responded

Thank you for the positive review! It has been our pleasure to assist you with your service and purchasing needs, and we will definitely make sure to pass along your kind feedback to Shane, Mack, Luke, and Jason.

March 27, 2019

Great Everything Everything about my experience was OUTSTANDING. From the time I walk in until I drove away in a New Ram 2500 was just wonderful. Everyone from the p More

by rickram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Austin, Tara, Melissa, Chris (service), Customer Service
Mar 27, 2019 -

Johnson Auto of Laramie responded

Hello, Congratulations on your RAM 2500! It is a joy to see Shane, Austin, Tara, Melissa, and Chris have provided you with an excellent shopping experience. Thank you so much for visiting and sharing your wonderful feedback. Let us know if we can assist you again!

March 25, 2019

Service issues We had repeated issues with our Jeep but Chris and the guys and gals of the service department did a great job of taking care of us! Great service! More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service
Mar 25, 2019 -

Johnson Auto of Laramie responded

Pete, it was our pleasure helping you get the issues straightened out. That's what we're here for. Don't hesitate to reach out to us anytime you need us. Thanks so much for the great rating and review.

March 18, 2019

Experience was great We were only looking but left with a new car for my daughter. I had previously have poor experiences there, but this time we left feeling that we got More

by ljaskolski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Erik , Customer Service
Mar 19, 2019 -

Johnson Auto of Laramie responded

Thank you for the five-star review! We're glad that you were impressed by your recent visit with us. Jason and Erik were happy to assist you with your vehicle needs. We hope your daughter enjoys her new car.

February 22, 2019

Great service Charles was a very kind driver. Picked me up and dropped me off to my destination as my car was being serviced! Overall, I was impressed! More

by Madi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Customer Service
Feb 23, 2019 -

Johnson Auto of Laramie responded

Hi Madi, Thank you for sharing your experience with us! We are so happy to hear Charles has provided you with excellent service. It was a pleasure working with you. We hope to see you again!

February 07, 2019

Excellent, professional, friendly The service center was exceptionally clean, well organized, and surprisingly quiet. It was easy to interact with the service people and feel that you More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey
Feb 08, 2019 -

Johnson Auto of Laramie responded

Steve, thank you for the positive review and rating! We are happy to know that the service center was exceptional by being organized and providing excellent service and attention. We hope that you will visit us again soon!

January 25, 2019

Great customer service We took our Jeep in for a recall fix. They took it right in and it took less time than expected. Great customer service all around! More

by Happyjeepster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Customer Service
Jan 25, 2019 -

Johnson Auto of Laramie responded

Thank you for the five-star review! It was our pleasure to offer you a wonderful recall experience with our team!

January 11, 2019

Superb service, and actual accountability!!!! The dealership made an understandable error while servicing my vehicle-they had a staff member accidentally overtighten the drain plug on my Renegade. More

by RPiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 12, 2019 -

Johnson Auto of Laramie responded

Thanks for sharing your amazing experience with us. We pride ourselves in delivering top-notch service to our customers. And we are very glad we were able to deliver that same excellent service to you. We look forward to your next visit!

December 30, 2018

Pleasantly surprised The overall experience was great, I am concerned about the big oil spot on my garage floor Hopefully just spilled from my oil change but sloppy non More

by D Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lockhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer Service
Dec 30, 2018 -

Johnson Auto of Laramie responded

Thank you for the great review! We are more than happy to take another look at your vehicle. Your satisfaction is always our priority. We look forward to seeing you again!

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