Johnson Auto Plaza, Inc.

terrible service, they do not offer loaners not even to their customers and they are located in the middle of nowhere. They are only very good in selling you a 90k truck and you are on yourself afterwards their customers and they are located in the middle of nowhere. They are only very good in selling you a 90k truck and you are on yourself afterwards for everything else More

We had a really good experience with the Johnson Auto Service & especially one amazingly dedicated service man, Dave Maldonado. He was the best! When my granddaughter's Jeep wouldn't start after being Service & especially one amazingly dedicated service man, Dave Maldonado. He was the best! When my granddaughter's Jeep wouldn't start after being at the Denver Airport parking structure for 4 days, we were referred to Johnson Auto Plaza for the closest Jeep service after none of 3 tow service companies could start her Compass. Being from out of state & alone as a student at UCCS, this was a nightmare for her. But, Dave spoke with us several times during the day's process of getting an available flatbed tow vehicle to deliver the Compass to Johnson Plaza 12 hours later, during the night. Immediately the following day, around dawn, Dave came to work, located the delivered vehicle and already started analysis of what the problems could be. Dave called me in California to explain what was ruled out and that he would try to see if his electrical tech could work-in the Compass somehow in the next 24 hours, as soon as the tech might have a space of time, as their service dept is jammed with hundreds of customers with scheduled service each week and they are the closest Jeep service center from the airport. We appreciate all that Dave did to listen and help. He showed such dedication to his work and kept track of the car. He called and texted to maintain communications with both of us, explaining the vehicle's diagnostic results, sent it in writing, with the estimate for each repair and also checked over the Jeep for any needed regular service. Updates were maintained by text and the following afternoon her car was ready for pick up. He fully explained what was covered on warranty or regular replacement fees. When my granddaughter or I spoke with him, Dave was always courteous and understanding. I later learned he is a dad with kids about the same age and I feel he has extra compassion for his young customers. Dave listens and remembers you when you call him. THANK YOU! Maggie & Ann More

My wife and I had a great experience at the Johnson Auto Plaza in Brighton. We spoke to David Maldonado in the service department, and he was awesome. We had been given the run around by two other Chrysler Plaza in Brighton. We spoke to David Maldonado in the service department, and he was awesome. We had been given the run around by two other Chrysler Dealerships. David explained how dealerships are behind, but instead of giving us excuses he provided SERVICE! He was honest, courteous and fixed our van in record time. We highly recommend the Johnson Auto Plaza and give David Maldonado the highest possible recommendation. More

We needed to replace the key fob to our 2016 Dodge Ram. We talked to Buzz and he placed an order for the fob. The very next day Buzz called and said the key fob was in and to come in to the service depar We talked to Buzz and he placed an order for the fob. The very next day Buzz called and said the key fob was in and to come in to the service department when convenient to have the fob programmed. After lunch we took the Dodge to Johnson and was greeted by Nick who took care of us. Both men were professional and kind. We give Johnson 5 stars!! More

This ONLY deals with purchase (that's all we did). We walked in to Johnson's prepared for all of the underhanded sneaky stuff used car dealers around the country try to pull. NONE of that happened h We walked in to Johnson's prepared for all of the underhanded sneaky stuff used car dealers around the country try to pull. NONE of that happened here. NONE! Johnson's (Chris & Rich) were SUPER helpful to the point of going out of their way for us. NO high pressure at all. Getting out of the finance office was about as low pressure as one could hope for. We are happy with Johnson & their staff and happy with our purchase. No B.S. More

MR. JEFFERS IS UNPROFESSIONAL!!!! HAD A CHIP ON HIS SHOULDER BECAUSE WE GAVE HIM AN HONEST REVIEW. I WAS HOPING THESE REVIEWS WERE ALSO TO HELP THE SALES PERSONS TO BETTER THE EXPERIENCE FOR THE NEXT SHOULDER BECAUSE WE GAVE HIM AN HONEST REVIEW. I WAS HOPING THESE REVIEWS WERE ALSO TO HELP THE SALES PERSONS TO BETTER THE EXPERIENCE FOR THE NEXT CUSTOMER. UNFORTUNATELY NOT! DELIVERED OUR VEHICLE WHICH HE OFFERED. I THANK HIM FOR THAT. THE TOLL BILL I RECIEVED WAS UNACCEPTABLE. ALSO THE PERSON WHO DELIVERED MY CAR WANTED TO GO AND GET BREAKFAST IN MY NEW VEHICLE. CAR WAS DIRTY NOT DETAILED AS YOU WOULD EXPECT WHEN PURCHASING A NEW VEHICLE. CALLED SEVERAL TIMES REGARDING THE TOLL BILL AND MY TRADE NOT BEING COMPLETELY PAID OFF ( WHICH THAT WAS THE AGREEMENT) TOOK ME 2 WEEKS AND 5 DIFFERNT PEOPLE. I TALKED TO RICH THIS SAME DAY AND BASICALLY WASN'T GOING TO RESPOND BECAUSE HE WAS HURT FROM THE REVIEW. THESE REVIEWS ARE MEANT FOR MY WHOLE EXPERIENCE NOT JUST MY SALES PERSON WHICH IS A PROBLEM BECAUSE MOST WAS OUT OF HIS CONTROL BUT HE COULD HAVE DEALT WITH THE SITUATION MUCH MORE PROFESSIONAL. THIS DEALERSHIP HAS LOST OUR BUSINESS. WORD OF MOUTH IS KEY FOR ANY BUSINESS AND I WON'T BE RECOMMEND JOHNSON AUTO PLAZA IN BRIGHTON COLORADO EVER!!! More

Had a great experience. Was in-and-out. Jose our salesman was very welcoming- not too pushy like I've had in the past. Would recommend this dealership to all. Was in-and-out. Jose our salesman was very welcoming- not too pushy like I've had in the past. Would recommend this dealership to all. More

after buying my last 3 trucks from Jhonson auto plaza and my family and friends buying from them i was out there today looking for a new truck and I was looking at a new one when i was accused of stealing pa my family and friends buying from them i was out there today looking for a new truck and I was looking at a new one when i was accused of stealing parts off the truck and when I said I was just looking the Lady said i couldn't afford it. 5/6//22 she was wearing a white blouse with flowers on it and she had dark brown hair with brown eyes and was in 50s here More

I have a interlock on my truck - I had the trucks oil changed - they had me come out and blow into the device but he would not move the truck so I could get into the truck he then had a skinny guy come a changed - they had me come out and blow into the device but he would not move the truck so I could get into the truck he then had a skinny guy come and squeeze into the truck - I’m skinny also but I have breast I could not fit into the truck without smushing them - I also waited for my truck and I was looking at new vehicles a jeep and no one came out to help me or ask me questions. I’m taking this very personally More