Johnny Londoff Chevrolet Inc
Florissant, MO
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Worst Experience! I had a 9:30 oil change appointment left & came back at 12 waited til 230 my car still hadn't been looked at 5 hrs was long enough I told them I had t I had a 9:30 oil change appointment left & came back at 12 waited til 230 my car still hadn't been looked at 5 hrs was long enough I told them I had to go. They pulled my car up front, told me its running, the keys are inside. There was no apology, explanation, offer to reschedule NOTHING!!!! I'll never go back and will blog this horrible customer service experience. More
ARE YOU KIDDING ME?!! Best car buying experience EVER!! I have purchased many vehicles over the years, but never have I had such a smooth and seamless experience as I did Best car buying experience EVER!! I have purchased many vehicles over the years, but never have I had such a smooth and seamless experience as I did at Johnny Londoff Chevrolet. Steve McNorton went out of his way to ensure my wife and I had all of our concerns addressed and needs met. THANK YOU!! We will be back!!! More
This dealerdship was a nightmre. No one every returns calls, never fixed my problems. Once they get the sale forget them ever taking care of any problems. Not only did they NOT fix No one every returns calls, never fixed my problems. Once they get the sale forget them ever taking care of any problems. Not only did they NOT fix the problems on my car but no one would every return my call to take care of the problems. Lost count of how may times I was passed on to someone else to take care of the problem & then never got a call back. Easily had 15 calls or so that were never returned. No one returns your calls to take care of your problems from the sales person, to the customer service manager, to the service dept & also the owner, Mr. Londoff. Left 2 voice mails for Mr. Londoff, which were not returned, but finally got ahold of him via email. Said that he promised to take care of the problems with the vehicle I purchased from them. Took the car in again and items were still not fixed. Not only were the items not fixed, but I got my car back absolutely filthy (looks like it sat outside all week), the low tire pressure light was on & my heated seat on he drivers side no longer worked. Contacted them immediately (including contacting Mr. Londoff) and never did get an apology or even an acknowledgement. HORRIBLE dealership to work with. I tell EVERYONE I see to never purchase a car from them. More
The reason why I am so completely disappointed with Londoff is a long one - in short it is my experience that as soon as they deal is done and you drive off the lot then you are completely forgotten. Londoff is a long one - in short it is my experience that as soon as they deal is done and you drive off the lot then you are completely forgotten. sure you get good service when they are making a sale but when the sale is done do not expect this dealership to continue to care. I even contacted them directly with my problem/concern and was ignored by multiple people. no calls back. I have never been so disappointed in a dealership. More
This is the place to go if you are in the market for a new or used car. They treated me like a person and not just business. They assisted me in finding a car I could afford and that I love and am proud new or used car. They treated me like a person and not just business. They assisted me in finding a car I could afford and that I love and am proud to drive! The whole process was painless and I felt very comfortable and not pressured at all. I'm glad I decided to stop by Johnny Londoff Chevrolet! More
Let me start with saying that I am a 25 year old woman. (A prime candidate for being completely duped when purchasing a used vehicle.) I started my search for a 2011 Kia soul and went to several dealers te (A prime candidate for being completely duped when purchasing a used vehicle.) I started my search for a 2011 Kia soul and went to several dealers test driving and serious about making a purchase. After a series of awful experiences, a friend referred me to mr. Londoff and his team... I wish I would have come here first! As this is a Chevy dealer, they usually do not have kia souls on their lot... I told them what I was looking for and my price range, within a week they had two different souls for me to look at! The entire staff was friendly and accommodating to say the least! They went above and beyond to help me find MY car and made me feel completely at ease during my first "big girl" car purchase... They really do make car shopping fun! Which is exactly as it should be! More
My entire experience from beginging to end was excellent. It was the easiest and least stressful car buying experience of all the dealerships I have bought from. I will never go anywhere else. They have my b It was the easiest and least stressful car buying experience of all the dealerships I have bought from. I will never go anywhere else. They have my business for life. Melinda fought to find the lowest interest rate possible and worked with the price of the new car and trade-in value in order to get my new payment to where I would be comfortable. I am extremely satisfied and love my new car! More
My new Traverse that i bought in June 2011 has broke down 3 times now. I have a lemon. Mr Londoff lied to me about showing me Londoff love. He showed no compassion at all about the lemon I bought from him a 3 times now. I have a lemon. Mr Londoff lied to me about showing me Londoff love. He showed no compassion at all about the lemon I bought from him and the service manager, Bruce Weiner, acted like this is no big deal and I am a joke for being upset. More
Great service experience work was done as promised. They Great service experience work was done as promised. They even had parts in stock for warranty repair I needed. Mike was great he made a service visi Great service experience work was done as promised. They even had parts in stock for warranty repair I needed. Mike was great he made a service visit great. More
My husband and I were looking to downsize our payments in light of finding out we were pregnant with our first child. I went to the Londoff website to look at a new Chevrolet Equinox. We were contacted by light of finding out we were pregnant with our first child. I went to the Londoff website to look at a new Chevrolet Equinox. We were contacted by Marybeth who was prompt and professional. She scheduled an appointment for us to come by and drive one. Once there, she introduced us to a salesman named Frank Mills. After showing us a 4 and 6 cylinder, we ended up getting 2 of them. A purchase for my husband and a lease for myself. I only drive about 8k miles a year. Mr. Mills even introduced us to Tim, the Sales Manager. He assured us everything would go smooth and our credit was good. Robert, the Finance Manager, continued the good "mojo" and answered all of our paperwork questions. We were happy with his explanation and patience. I will definately recommend this dealership to anyone who is looking for a new Chevy! More