John Watson Chevrolet

I took my 2001 Corvette in for service last September. I left it for a week, and when they still didn’t get to my vehicle by Saturday, I called to say that I was coming to pick up my car. When I got t I left it for a week, and when they still didn’t get to my vehicle by Saturday, I called to say that I was coming to pick up my car. When I got there about an hour later, surprisingly, they had just gotten my vehicle in, and inspected it! They could not tell me where my oil leak was coming from. They did not add dye. They could not tell me what they would charge to repair my AC. And they had no answer as to why my engine warning light was on. The Service manager was not available, and when I spoke briefly to the Sales manager, he acted like it was of no concern to him! I went to John Watson because I had heard some good reports about the service there. Why didn’t I report this before? I work full time and also care for our handicapped brother-in-law. It was the end of the season, so I mostly just parked my car for the winter. Now, it’s very hot, and I plan to drive it in 2 parades on the 4th of July. It is very disappointing that the service was so Poor at this dealership. I have years of experience in Sales and Service at a couple of large Dealerships in Nebraska. Over 5 years as a Salesman at a Chevrolet Dealership and over 11 years as a Service Advisor at a Ford Dealership. I have lived in Layton for about 15 years and I am not in the Auto business here, so I haven’t developed relationships with people from the business. I have tried a few different shops when I needed repairs that I couldn’t do myself, but haven’t found a Corvette specialist that I feel confident with. I am very disappointed that John Watson did not live up to my expectations!!! More

Worst Service Department in the State. Charged me $500 for a repair that did not fix my truck. I have taken it back several time and my truck has spent nearly 3 weeks in the shop. Still not fixed! I didn’ for a repair that did not fix my truck. I have taken it back several time and my truck has spent nearly 3 weeks in the shop. Still not fixed! I didn’t even make it out of their parking lot before I knew it wasn’t fixed. Service Advisor and Service Manager gives you the runaround and is full of excuses. Technician is incompetent. Service Manager refused to give me a refund on my $500 even though my truck is still not fixed. I would never do business with this dealership again, and neither should you. They treat you like you are an idiot. The refuse to listen to anything you have to say. By far the worst service I have ever experienced. I am a loyal GM owner, but I WILL NEVER go back to John Watson. My company buys and services their fleet of trucks there, and I will do everything in my power to change that. More

2019 Equinox We were treated honestly and with great patience. We appreciate the experience. Thanks for finding a wonderful vehicle for us to enjoy. We love it! We were treated honestly and with great patience. We appreciate the experience. Thanks for finding a wonderful vehicle for us to enjoy. We love it! More

Very good experience. Andrue Hellstrom was an excellent salesman. Knowledgeable, friendly, helpful but no pressure at all. Costco pricing experience was very easy and effec Andrue Hellstrom was an excellent salesman. Knowledgeable, friendly, helpful but no pressure at all. Costco pricing experience was very easy and effective. All in all, one of the best experiences I’ve ever had buying a vehicle. More

2019 Silverado Very happy with the process, easy..straightforward..no no run around. Exactly the type of car buying experience I was looking for, I'll be back. Very happy with the process, easy..straightforward..no no run around. Exactly the type of car buying experience I was looking for, I'll be back. More