Back

John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,469 Reviews

1,469 Reviews of John Thornton Chevrolet - Service Center

Sort by
June 26, 2024

Matt has always been helpful with navigating any service I may need, he helps keep a fleet of 320 cars on the road working safe for our drivers. More

by DANIEL.HICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Strickland
Aug 20, 2024 -

John Thornton Chevrolet responded

We appreciate your business and loyalty.

June 24, 2024

Grant H. did an excellent job in getting the car I wanted quickly. So surprised that I was able to have my car in one day!! Thanks for making a “stress -free More

by SMOOPIE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

John Thornton Chevrolet responded

That's what we do. Thanks.

June 20, 2024

Thank you for your service. And I will recommend to a friends and family member that More

by ANDRESTHOMAS908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Strickland
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
RUSS LISCOMB
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Karantza, Reginald Widener
Jun 20, 2024 -

John Thornton Chevrolet responded

Thanks for the service review.

June 18, 2024

Work was done promptly and efficiently. I was kept up with the repair process every w More

by PILOTRJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Paid $1,700 for new brakes and rotors. Had to visit the service center 3 times and brakes are still not fixed. I feel scammed. More

by BARNETTKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brenden Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

John Thornton Chevrolet responded

did you talk with Kurt our service manager?

June 18, 2024

The service is always great! The service guys are very knowledgeable and will give you discounts if available. More

by ATOUCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 20, 2024 -

John Thornton Chevrolet responded

Appreciate you!!

June 15, 2024

John Thornton Chevrolet is a great dealer to purchase and service a car. The sales and maintenance personnel are friendly and professional. I took my Equinox in for its scheduled maintenance and I was in and More

by WBYOUNG4043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

did what needed to be done in the time frame they told me at the price that was quoted More

by HBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Very awesome salesperson ! !! He helped me choose the right vehicle for my needs. Very grateful he was able to help. More

by PFERNANDO254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken McGill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Yebra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

THE SERVICE PERSON NOT UP FRONT, KEPT MY CAR LONGER THAN NEEDED AFTER I TOLD THEM I COULD NOT AFFORD $670. FOR MY SMALL REPAIR. I WILL NEVER USE THEM AGAIN AND I HAVE TOLD ALL 5 OF THE TENNIS TEAMS THAT IM More

by renee.villa007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DONT REMEMBER HIS NAME IT WASNT ONE OF THE ABOVE
...
6
...