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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,469 Reviews

1,469 Reviews of John Thornton Chevrolet - Service Center

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October 30, 2024

My visit was quick and professional! !! The porters and service advisor was Awesome!!! It has been this way each time. More

by eknox40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

They were fast and efficient. I was well taken care of. Everyone was very professional, knowledgeable, and attentive to me and what I was looking to get done. I appreciate their p More

by ACLICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Kim
October 29, 2024

Jackson and Brad at John Thornton patiently worked with my unique financial situation and got me into a great truck. Thank you, gentlemen! More

by MAVERLANDER
Recommend Dealer
Yes
Employees Worked With
JACKSON MORRIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

The dealership and the entire staff are very professional and very responsive to meet my needs. More

by BERNARD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Lied about the condition of the vehicle. Lied about work done to the veh. Tried to lie about deposit out down on the car. More

by CUBINLVILLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hill
October 26, 2024

They do the best job for and great service and helpful to understand what my car need thank you More

by dsmung81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Matthew was great! He was very personable and informative. He got me in and out of there quickly😊! More

by teenajw
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Horrible maintenance staff communication In fact I was told to look for another dealership because yall were too busy More

by CONNIEAWILLIAMS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t have one. But I called yesterday and can give you a time
October 17, 2024

Matt was attentive and kept me informed of what was going on. We didn't find the exact cause of the check brake message but an actual inspection of the system did not turn up anything but brake fluid was at More

by DVWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

when my son transmission went out customer service was terrible in the service department no loner car, had truck over 2 months when we did get a loner car could not drive it only a 100 miles a day. will More

by WENDYFAVORS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NOEL DIAZ
1.0
This rating includes all reviews, with more weight given to recent reviews.