John Thornton Chevrolet - Service Center

Great service! Always have a good experience when I have our car serviced. Customer service is great—pleasant and efficient. The time my car was ready to go before I Always have a good experience when I have our car serviced. Customer service is great—pleasant and efficient. The time my car was ready to go before I expected! More

Initial service 2018 Silverado Tim Yates made me feel confident that my new truck was being taken care of. Dino and Ash also took care of other concerns. Why isn't the "KING" of you Tim Yates made me feel confident that my new truck was being taken care of. Dino and Ash also took care of other concerns. Why isn't the "KING" of your detail shops photo is not on here? Thank you for cleaning my truck to a showroom finish, Nick King. More

Got me out of the in 30 minutes!!! I came in on black Friday needing an oil Change. The service department got me out of there in 30 min!!! I can’t thank them enough for making me a pr I came in on black Friday needing an oil Change. The service department got me out of there in 30 min!!! I can’t thank them enough for making me a priority !! More

Problem Solved & Service Advisor Jarod is Great I would like to give a very big, appreciative THANK YOU to my Service Advisor Jarod & anyone else who worked on my car. Excellent customer service fro I would like to give a very big, appreciative THANK YOU to my Service Advisor Jarod & anyone else who worked on my car. Excellent customer service from Jarod From the time I dropped my car off, during the month wait, AND when I picked it up my vehicle. He was very friendly, actively listened to my concerns, gave knowledgeable thoughts about my issues, and he provided answers to all of my many questions. He was able to explain “Mechanic Talk” in a way that I could understand. He showed genuine concern, & communicated with me regarding my vehicle status well. this was a great experience especially after being very disappointed with the first dealership that “serviced” my car. I might as well have not taken it to them (Steve Rayman Chevy Smryna, Ga). I am completely satisfied with the service that I received from JOHN THORNTON and will be returning for future services. Thanks for listening. More

AWESOME SERVICE! Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my se Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my service rep. (Tim Yates) called and kept me up to date on daily progress ,was always available to ask questions ,willing to help out and very quick to respond. Made the whole experience feel a little more personal rather than just a job with a number. THANKS TIM! And the whole crew. More

Never disappointed They always treat me right. I needed to be out by a certain time and they have not disappointed me yet. The staff and service is awesome. They always treat me right. I needed to be out by a certain time and they have not disappointed me yet. The staff and service is awesome. More

Thanks my visit was great my service advisor was very knowle Thanks my visit was great the service advisor that waited on me was very knowledgeable and courteous I don’t know his name but thank a lot Thanks my visit was great the service advisor that waited on me was very knowledgeable and courteous I don’t know his name but thank a lot More

nothing fixed It took 4 calls just to be told seepage from a axal seal was normal. Its not. I would like my car fixed without multiple visits. It took 4 calls just to be told seepage from a axal seal was normal. Its not. I would like my car fixed without multiple visits. More

Excellent Service As always, excellent service. Brad Yearta , the Service Advisor, is always helpful and very knowledgeable.. Like a lot of repair facilities do they ne As always, excellent service. Brad Yearta , the Service Advisor, is always helpful and very knowledgeable.. Like a lot of repair facilities do they never come up with something else needing fixed, unless it really does. I believe in preventive maintenance, and Thornton Chevrolet Service Dept. helps me accomplish that goal. I have been doing business with them for over 10 years. The best dealership, bar none. Larry Roebuck More