Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
John Thornton Chevrolet - Service Center
Lithia Springs, GA
1,469 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,469 Reviews of John Thornton Chevrolet - Service Center
Sort by
October 29, 2018
Excellent Service on my Vehicles I have done very well with Thornton Chevrolet servicing my vehicles. When I make an appointment, they stand good on the time of the appointments. Whe I have done very well with Thornton Chevrolet servicing my vehicles. When I make an appointment, they stand good on the time of the appointments. When I need service with no time to make an appointment, they get me in just as soon as they possibly can. They understand the importance of having a vehicle serviced ASAP. More
by MikeCruze2019
Verified CustomerEmployees Worked With
Molly King, Ash Sidik, Victor Harris
October 29, 2018
RECALL NOTICE EVERYTHING WAS READY WHEN I GOT THERE EVERYONE WAS NICE AND OFFERED ME SOMETHING TO DRINK, TOLD ME ABOUT THE SNACKS AVAILABLE FOR MY PLEASURE EVERYTHING WAS READY WHEN I GOT THERE EVERYONE WAS NICE AND OFFERED ME SOMETHING TO DRINK, TOLD ME ABOUT THE SNACKS AVAILABLE FOR MY PLEASURE More
by ponderbunny
Employees Worked With
VJ VITUS OLUMBIA, VJ "Vitus" Olumbia Jr
October 29, 2018
Best car buying experience I haven’t had any issues with this dealership as of yet, I would totally buy another car from here in the future, friendly service and great atmospher I haven’t had any issues with this dealership as of yet, I would totally buy another car from here in the future, friendly service and great atmosphere with highly knowledgeable employees. Service staff was friendly and helpful also. More
by jessica25harper
Employees Worked With
Michael Abernathy
October 29, 2018
Two Thumbs Up Great job on my Cruze it didn't take that long to get my car fixed,oil & tires changed and purchase a new tire again thanks! Great job on my Cruze it didn't take that long to get my car fixed,oil & tires changed and purchase a new tire again thanks! More
by sheats.kenneth
Employees Worked With
Bruce Simon
October 29, 2018
Vehicle Recall Repair Dropped off my vehicle early that morning and it was repaired before I got off work as well as they fixed the problem that I inquired about. Dropped off my vehicle early that morning and it was repaired before I got off work as well as they fixed the problem that I inquired about. More
by TOMEKAFLAGG
Employees Worked With
Other Employees :
James `DeKosta, Michael Abernathy, Mike Hemingway, Bruce Simon
October 29, 2018
New Truck Accessory The dealership service department was quick professional and courteous. Always treated great this is my go to dealership from now on. So happy I fo The dealership service department was quick professional and courteous. Always treated great this is my go to dealership from now on. So happy I found them. More
by KJBarnett
June 28, 2018
Awesome service Unfortunately we had a mishap with our tow vehicle and had it towed to John Thorton Chevrolet dealer in Lithia Springs Georgia although they were not Unfortunately we had a mishap with our tow vehicle and had it towed to John Thorton Chevrolet dealer in Lithia Springs Georgia although they were not able to repair the vehicle or the cost we’re hoping for they were very kind and knowledgeable with awesome personalities they helped us find a storage yard and arrange for a tow saving us over 100 bucks. Their hospitality was over and above what you would expect. It’s great to see there are still honest reliable and trustworthy people who truly want to help, just because! More
by Heinytwo
Employees Worked With
Richard and the wonderful receptionist who both work in the auto body office.
October 28, 2016
Very happy with the service department . I was really pleased with my results today, I took my car to several places to have a minor situation fixed, my car was reducing speed, and i had boug I was really pleased with my results today, I took my car to several places to have a minor situation fixed, my car was reducing speed, and i had bought several parts, people were telling me I had transmission problems, I googled everything i could until I thought I was an mechanic, lol, but one person said take your car to Chevrolet to get an diagnostic, because they will give you the real results, I made an appointment at one of the other locations, but it would be Monday until they got to the car, so a mutual friend told us about Chevrolet on Thornton Rd. drop the car off left keys in the box, they called that morning and Brian was my technician, he told me he would call me in the morning, called me told me it was a simple thing of my tire size that was throwing my traction off.... and I would like to say those guys are great........ Ms. Blalock More
by LaSonja Blalock
Employees Worked With
Brian
August 09, 2012
Outstanding dealership really takes care of his customers! He is very honest and tells the problem like it is. The dealership works had not to pressure you either, they know what you have things li customers! He is very honest and tells the problem like it is. The dealership works had not to pressure you either, they know what you have things like an extended warranty saving you money. More
by dnahot
Employees Worked With
Reggie
