John Thornton Chevrolet - Service Center

Good service Very friendly and good service i always have a pleasant experience when i come to this dealer. My regular associate was not there but someone else ste Very friendly and good service i always have a pleasant experience when i come to this dealer. My regular associate was not there but someone else stepped in with the same service More

Outstanding Customer Service Everyone is smiling friendly, the staff is just wonderful. They make you feel welcome and treat you as part of the Dealer family. No pressure prompt s Everyone is smiling friendly, the staff is just wonderful. They make you feel welcome and treat you as part of the Dealer family. No pressure prompt service from the time you check in to the time you leave. More

Quick Service They are always very helpful, and the service was done quickly. We love Thornton Chevrolet. They always take care of us. The staff was courteous and m They are always very helpful, and the service was done quickly. We love Thornton Chevrolet. They always take care of us. The staff was courteous and made sure my questions were answered. More

Great experience Brad in service was great, he got everything handled that was wrong with the truck very quickly. He also called to keep me in the loop of the repair a Brad in service was great, he got everything handled that was wrong with the truck very quickly. He also called to keep me in the loop of the repair and was very friendly and professional. Very satisfied with the whole experience and was much easier and quicker than expected. More

Repair water pump Excellent communication repaired car quickly found initial problem quickly great service department great people would come back for next service an Excellent communication repaired car quickly found initial problem quickly great service department great people would come back for next service and repaired for all cars and truck More

Got charged 21.99 for a repair order. I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership t I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership to install. After 20 plus years and 5 GM vehicles later I did not expect to get nickel and dime for.a repair order. I mean I don't have a problem paying for good service and parts but really a repair order $21.99. I have never had problems with this dealership but this made me think to myself Huh. More

Flawless in arrival, service time and departure. The Oil Change team acknowledged me on arrival and moved quickly to change oil, rotate tires and replace windshield wipers. Reginald remembered me fr The Oil Change team acknowledged me on arrival and moved quickly to change oil, rotate tires and replace windshield wipers. Reginald remembered me from previous visits. well done More

Good service experience Professional, courteous service delivered in a timely manner. I would definitely recommend this service center to my friends and family.i am very happ Professional, courteous service delivered in a timely manner. I would definitely recommend this service center to my friends and family.i am very happy with my experience More

Routine Service and Tire Purchase I used the Thornton Chevrolet website tire selector find a set of replacement tires for my Colorado. After confirming with my Service Advisor, Bryon, I used the Thornton Chevrolet website tire selector find a set of replacement tires for my Colorado. After confirming with my Service Advisor, Bryon, that the tires I had chosen were available, I set up an appointment for their installation as well as for a routine service (oil change and filter) visit. The Service Dept. started work as soon as I arrived, and the job was completed in a timely manner, including the oil change, at least as quickly as my previous experience with traditional tire stores. More

Amazing Customer Service from Brad Yearta We give a "5" Star rating only because that is all that is offered to mark. We would give a perfect "10" if it was given on the survey. The reason f We give a "5" Star rating only because that is all that is offered to mark. We would give a perfect "10" if it was given on the survey. The reason for our success at Thornton Chevrolet is the amazing care given to us by Brad Yearta. We would not purchase a car without his assistance and his knowledge of the car we want to purchase. After our purchase, we know that he is our service contact with any regular checkups and/or any concerns. Brad Yearta is a trust worthy, caring, and professional service employee at Thornton Chevrolet. Thank you Trey Dettmering, Manager of Thornton Chevrolet, for hiring professional employees like Brad Yearta who specializes in customer care. More