John Thornton Chevrolet - Service Center

Check in Checked in upon arrival With ETA and it was completed within that time . He was very professional and. Courtesy and explain the point inspection repor Checked in upon arrival With ETA and it was completed within that time . He was very professional and. Courtesy and explain the point inspection report More

Ms Rhonda with 6 I always have a good experience when I come to this location. They have some that I don't think offer good customer service... But the ones I have to I always have a good experience when I come to this location. They have some that I don't think offer good customer service... But the ones I have to interact with for my service visits are always good. More

First Service This was my first service at John Thornton and am very pleased with the visit. My service manager, Reginald, was very courteous and professional. The This was my first service at John Thornton and am very pleased with the visit. My service manager, Reginald, was very courteous and professional. The service was timely and I would recommend John Thornton to others More

Service I have always use John Thornton Chevrolet. The Service Manager, Gary Rogers is top the best. We service most of our fleet through this dealership. I have always use John Thornton Chevrolet. The Service Manager, Gary Rogers is top the best. We service most of our fleet through this dealership. More

Initial service 2018 Silverado Tim Yates made me feel confident that my new truck was being taken care of. Dino and Ash also took care of other concerns. Why isn't the "KING" of you Tim Yates made me feel confident that my new truck was being taken care of. Dino and Ash also took care of other concerns. Why isn't the "KING" of your detail shops photo is not on here? Thank you for cleaning my truck to a showroom finish, Nick King. More

Great 👍 Good customer service the wait time was great I was very pleased with all the people who was involved in my service to my car Good customer service the wait time was great I was very pleased with all the people who was involved in my service to my car More

Great service! Always have a good experience when I have our car serviced. Customer service is great—pleasant and efficient. The time my car was ready to go before I Always have a good experience when I have our car serviced. Customer service is great—pleasant and efficient. The time my car was ready to go before I expected! More

Got me out of the in 30 minutes!!! I came in on black Friday needing an oil Change. The service department got me out of there in 30 min!!! I can’t thank them enough for making me a pr I came in on black Friday needing an oil Change. The service department got me out of there in 30 min!!! I can’t thank them enough for making me a priority !! More

Problem Solved & Service Advisor Jarod is Great I would like to give a very big, appreciative THANK YOU to my Service Advisor Jarod & anyone else who worked on my car. Excellent customer service fro I would like to give a very big, appreciative THANK YOU to my Service Advisor Jarod & anyone else who worked on my car. Excellent customer service from Jarod From the time I dropped my car off, during the month wait, AND when I picked it up my vehicle. He was very friendly, actively listened to my concerns, gave knowledgeable thoughts about my issues, and he provided answers to all of my many questions. He was able to explain “Mechanic Talk” in a way that I could understand. He showed genuine concern, & communicated with me regarding my vehicle status well. this was a great experience especially after being very disappointed with the first dealership that “serviced” my car. I might as well have not taken it to them (Steve Rayman Chevy Smryna, Ga). I am completely satisfied with the service that I received from JOHN THORNTON and will be returning for future services. Thanks for listening. More

AWESOME SERVICE! Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my se Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my service rep. (Tim Yates) called and kept me up to date on daily progress ,was always available to ask questions ,willing to help out and very quick to respond. Made the whole experience feel a little more personal rather than just a job with a number. THANKS TIM! And the whole crew. More