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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,494 Reviews

1,494 Reviews of John Thornton Chevrolet - Service Center

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January 22, 2019

Friendly and professional! Reginald was very polite, professional and respectable. I certainly appreciated excellent customer service and quick and easy appointments to have m More

by gwendolyn.chandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Early, Reginald Widener
Mar 05, 2019 -

John Thornton Chevrolet responded

Thanks for the feedback. We appreciate your business.

January 21, 2019

CSR Will Not Offer Promotions Watch for specials on service board. CSR did not offer or inform of any promotions. Went in for oil change and was offered tire rotation with up charg More

by nktukes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2019 -

John Thornton Chevrolet responded

Hope all is well. Be sure to let service know of your coupon.

January 18, 2019

Excellent Service We've received nothing short of excellent service from Thorton Chevrolet Sales and Service Department for many years. Getting a service appointment is More

by ATTYSKITTLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, James `DeKosta
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback. Have a great day and thanks!!

January 17, 2019

Happy with service provided! Professional and friendly service dept. Will bring my other Chevrolet vehicle to get serviced.. Recieved two free service maintenance with purchase of More

by kmatik1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jan 29, 2019 -

John Thornton Chevrolet responded

Thank you for your comments. We appreciate you.

January 17, 2019

Great customer service!!! I was able to make an appointment at my convenience and leave my car for service. It was ready when promised, and I was in and out quickly. Would defi More

by CROSSTERRY@BELLSOUTH.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Jan 29, 2019 -

John Thornton Chevrolet responded

Thanks. We appreciate your business.

January 17, 2019

Hot dog I work for the dealership. I enjoy what i do and like the people i work with and for. Price and parts availability are verry improtant. More

by jimmynwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

John Thornton Chevrolet responded

Customers #1. Thanks for your response.

January 16, 2019

This is the 3rd truck we have purchased from John Thornton. The best dealership in town. This is the 3rd truck we have purchased. We always have had a good experience and have loved doing business with them. More

by ADAMSWHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Hydrick, Don Cogman
Jan 29, 2019 -

John Thornton Chevrolet responded

We appreciate your repeat business.

January 15, 2019

Quality service and promptness I visited this location on Jan. 9, 2019 to get an oil change, when I picked up my car the oil was about two quarts low, had to bring it back to add mo More

by calvinlbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reginald Widener
Jan 29, 2019 -

John Thornton Chevrolet responded

Thanks for letting us know. Thanks for your patience.

January 15, 2019

Fantastic Jarrod Powell always takes time to explain the service I'm getting and always answer's all questions I have. Have only dealt with Jarrod for service More

by KSTRICKLAND16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan AND Bill in the body shop
Jan 29, 2019 -

John Thornton Chevrolet responded

Thanks from Jarrod and our staff. .

January 14, 2019

Wonderful prople Saturday I dealt with Reggie. I had my oil changed. He was very engaging and very knowledgeable. He could teach a class to other customer service plac More

by jcsauls51686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Jan 14, 2019 -

John Thornton Chevrolet responded

Thanks very much

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