John Thornton Chevrolet - Service Center

Got charged 21.99 for a repair order. I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership t I did not get warned that I would have to pay 21.99 for a repair order to find a part that I wanted to get and then I going to have the dealership to install. After 20 plus years and 5 GM vehicles later I did not expect to get nickel and dime for.a repair order. I mean I don't have a problem paying for good service and parts but really a repair order $21.99. I have never had problems with this dealership but this made me think to myself Huh. More

Flawless in arrival, service time and departure. The Oil Change team acknowledged me on arrival and moved quickly to change oil, rotate tires and replace windshield wipers. Reginald remembered me fr The Oil Change team acknowledged me on arrival and moved quickly to change oil, rotate tires and replace windshield wipers. Reginald remembered me from previous visits. well done More

Good service experience Professional, courteous service delivered in a timely manner. I would definitely recommend this service center to my friends and family.i am very happ Professional, courteous service delivered in a timely manner. I would definitely recommend this service center to my friends and family.i am very happy with my experience More

Routine Service and Tire Purchase I used the Thornton Chevrolet website tire selector find a set of replacement tires for my Colorado. After confirming with my Service Advisor, Bryon, I used the Thornton Chevrolet website tire selector find a set of replacement tires for my Colorado. After confirming with my Service Advisor, Bryon, that the tires I had chosen were available, I set up an appointment for their installation as well as for a routine service (oil change and filter) visit. The Service Dept. started work as soon as I arrived, and the job was completed in a timely manner, including the oil change, at least as quickly as my previous experience with traditional tire stores. More

Amazing Customer Service from Brad Yearta We give a "5" Star rating only because that is all that is offered to mark. We would give a perfect "10" if it was given on the survey. The reason f We give a "5" Star rating only because that is all that is offered to mark. We would give a perfect "10" if it was given on the survey. The reason for our success at Thornton Chevrolet is the amazing care given to us by Brad Yearta. We would not purchase a car without his assistance and his knowledge of the car we want to purchase. After our purchase, we know that he is our service contact with any regular checkups and/or any concerns. Brad Yearta is a trust worthy, caring, and professional service employee at Thornton Chevrolet. Thank you Trey Dettmering, Manager of Thornton Chevrolet, for hiring professional employees like Brad Yearta who specializes in customer care. More

Great Service Brad Yearta was awesome. He was extremely helpful and courteous in getting my problem resolved. I appreciate good customer service as it is an indicat Brad Yearta was awesome. He was extremely helpful and courteous in getting my problem resolved. I appreciate good customer service as it is an indicator of the company. More

A little concerned New window sticker NOT added, though it is stated on invoice. Makes me wonder what else might not have been done. That's all, thanks. New window sticker NOT added, though it is stated on invoice. Makes me wonder what else might not have been done. That's all, thanks. More

Great experience It is a blessing to have a dealership that you can trust to service and inspect your vehicle for problems. It is all done in one day and I am back in It is a blessing to have a dealership that you can trust to service and inspect your vehicle for problems. It is all done in one day and I am back in the road. Thank you John Thornton More

Greatest! John Thornton Chevrolet is the #1 dealership to buy a vehicle and the #1 dealership for service anywhere to be found! Keep up the great work guys! John Thornton Chevrolet is the #1 dealership to buy a vehicle and the #1 dealership for service anywhere to be found! Keep up the great work guys! More

Fast service Every one treats me like family every time I have to go for service or for repair . They are always fast and friendly. Always have time to sit and tal Every one treats me like family every time I have to go for service or for repair . They are always fast and friendly. Always have time to sit and talk with me. More