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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,494 Reviews

1,494 Reviews of John Thornton Chevrolet - Service Center

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February 10, 2019

Great job Jarrod Powell provided professional, friendly and trustworthy service and had me in out of the Service Center within the time frame he stated to allow More

by RedOtis303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback.

February 07, 2019

Transmission challenge. Mike was my service agent. He gave me a warm welcome and advised there were no loaners but I could get a ride back to my home by a Thornton team memb More

by dennis50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cuquejo and the shuttle drive (cannot remember his name?).
Feb 26, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback and working with us.

February 06, 2019

Very good. Well informed all day Very friendly and throughly went over vehicle. I love taking my car to John Thornton Chevrolet. Everyone is super friendly. Thank you for taking care More

by Krismann4us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
February 06, 2019

Service I had the best experience every Mike was great the service was great! Fixed the problem in a timely manner. Your customer service one of the best tha More

by patbiddings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Cuquejo
Feb 26, 2019 -

John Thornton Chevrolet responded

Thanks for your business,

February 04, 2019

Cost of living Well the mechanical work (price) done on older models Chevys is Ridiculous you should owner previous Customers with over a 150,000 miles on there Che More

by larrybo12000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy , Matt Conyers
Feb 04, 2019 -

John Thornton Chevrolet responded

We are sorry for any issues. Our prices are shopped and are very competitive in our market. We value our customer and will always do our best to give great service. .

February 04, 2019

Recent Service Visit Great Sevice Department! The team is very helpful and they finish their work as promised. I will always consider this dealership for a new / used car More

by VALRUSHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

John Thornton Chevrolet responded

Thank you for all of us.

February 04, 2019

First oil change Made an appointment, pulled right up. The service writer that helped me was on it immediately, showed me where the waiting room was which I already k More

by zacdrury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2019 -

John Thornton Chevrolet responded

We appreciate you. Thanks for your business.

February 04, 2019

Fast, friendly and knowledgeable service. I only take my truck to Thornton. I know that the service and equipment is the BEST!!! From the customer service to the follow up. SATISFACTION More

by Clifton Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

John Thornton Chevrolet responded

We appreciate your loyalty.

February 01, 2019

Timely service. Services completed in a professional manner. Vehicle clean as I brought it in. I would recommend John Thornton Chevrolet to anyone needing services. More

by RJENKINS1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Feb 04, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate your repeat business.

January 31, 2019

tow truck brought car to Thornton I was assisted down from the tow truck by a great gentleman and helped me to my walker. Mike was concise and efficient with what was wrong with my T More

by CAENET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beltran
Feb 04, 2019 -

John Thornton Chevrolet responded

Thank you for your business and your feedback.

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