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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,505 Reviews

1,505 Reviews of John Thornton Chevrolet - Service Center

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March 06, 2019

2015 Sonic leaking coolant The service department made every effort to quickly and correctly diagnose the problem and work out a solution. I have no complaints at all with the q More

by JW_2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 05, 2019

Happy Customer Best service ever, Any issues i'd ever had was with manufacturing. And that was not a real big issue The service so far the few times needed both inst More

by Mz 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Cuquejo
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback. We appreciate your business.

March 04, 2019

Timely service My car was serviced in a very reasonable amount of time. The week before I had an incident where my key was stuck in the ignition. I called John Thor More

by JENNELLT80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you for your business. We appreciate you.

March 01, 2019

New Tires Prompt, friendly service. Bryon makes sure he knows what problem I am having and makes sure everything is done in a timely manner. I recommend both More

by NRABE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you very much for your feedback.

March 01, 2019

Timely and Efficient Service I took my 2015 Chevrolet Impala in for service and was not expecting the problem to get diagnosed for a few days. However, it was repaired and ready t More

by VENECIA.REEVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Mar 05, 2019 -

John Thornton Chevrolet responded

Thanks for understanding. We appreciate your business.

February 27, 2019

AMAZING CUSTOMER SERVICE The staff is awesome. They are always courteous and helpf lul. And the best part of it all, they get you in and out of the service center in awesome t More

by jessica.cherelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Feb 28, 2019 -

John Thornton Chevrolet responded

Thank you for your business. We appreciate you.

February 26, 2019

Oil change Good service and everyone is very professional. Made an appointment and service was done on a timely basis. Everyone always greets you when you arri More

by DGLIDDEN122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik
Feb 26, 2019 -

John Thornton Chevrolet responded

We do love our customers. Thank you for being a part of our family.

February 26, 2019

Oil change Very courteous staff. Process in and out was under the stated amount of time. I thought my oil change would be free though because I have under the 24 More

by akadoone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Feb 26, 2019 -

John Thornton Chevrolet responded

Thank you for working with us.

February 24, 2019

Very efficient I had an appointment. They checked before the appointment that I was coming. Upon arrival I was greeted and they took care of my door handle. More

by albertshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Feb 26, 2019 -

John Thornton Chevrolet responded

Thanks again for your business.

February 20, 2019

Awesome! I had a oil change and a/c repair! Byron was very kind and knowledgeable, I really appreciated having him to work with for my automobile needs! More

by pygould51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

John Thornton Chevrolet responded

Thank you so much.

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