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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,505 Reviews

1,505 Reviews of John Thornton Chevrolet - Service Center

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March 12, 2019

Sensor replacement There was a recall on my passenger airbag sensor. The sensor replacement service took less time than the two hour expectancy. Great customer service More

by gapeach_30135
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

John Thornton Chevrolet responded

Thank you

March 11, 2019

Excellent!! Great service as always! Got me in and out in a timely fashion. Jarod always takes good care of me. Very friendly/helpful staff throughout the dealers More

by jtanner425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

John Thornton Chevrolet responded

Thanks for the feedback!!

March 11, 2019

Field Filter Replacement Service department had me in and out and no time. Bryon, my service writer is top-notch and always does his best to handle every situation. Highly hig More

by mgmcinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik
Mar 14, 2019 -

John Thornton Chevrolet responded

Thank you. We try our best!!!

March 07, 2019

Fast complete service. Very friendly and knowledgeable. I wa s very pleased. The tow driver charged me for this service. It should be included in my contract. Smh More

by gramblinggrad1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback!!! We appreciate your business.

March 06, 2019

A+ Customer Service I had a sensor go bad. I called, the owner and service manager called back. They brought me a car, took mine and returned it the next day! More

by designonpenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Dettmering
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 06, 2019

Regular Svc Everyone is friendly, and helpful. I know that when i take my vehicle in for service, the work will be done correctly and at a great price. More

by MD8471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback

March 06, 2019

Pink eye on the escalade John Thornton Chevrolet service Department is excellent my 2009 Cadillac Escalade had a bad headlight its was fixed with fine expertise. The service t More

by ryan_p_hodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate you.

March 06, 2019

Very satisfied. Brad Yearty was extremely helpful in making quick appt. and service was expedited. This service department has always been what you would expect from More

by CDINGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 06, 2019

Bryon service advisor helpful as usual Bryon my service advisor was professional and courteous as usual while helping me with an issue with my Chevrolet Colorado. He got me a vehicle to dri More

by ldewitt444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna Haan,Steven Forhan thank you for your help .
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback.

March 06, 2019

Silverado Z-71 Windshield Leak From sales to service these team members do what is required to ensure a good customer experience. I have purchased several dozen trucks and SUVs from More

by BDNC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, James `DeKosta
Mar 07, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate your repeat business

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