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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,469 Reviews

1,469 Reviews of John Thornton Chevrolet - Service Center

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February 04, 2019

First oil change Made an appointment, pulled right up. The service writer that helped me was on it immediately, showed me where the waiting room was which I already k More

by zacdrury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2019 -

John Thornton Chevrolet responded

We appreciate you. Thanks for your business.

February 04, 2019

Cost of living Well the mechanical work (price) done on older models Chevys is Ridiculous you should owner previous Customers with over a 150,000 miles on there Che More

by larrybo12000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy , Matt Conyers
Feb 04, 2019 -

John Thornton Chevrolet responded

We are sorry for any issues. Our prices are shopped and are very competitive in our market. We value our customer and will always do our best to give great service. .

February 04, 2019

Fast, friendly and knowledgeable service. I only take my truck to Thornton. I know that the service and equipment is the BEST!!! From the customer service to the follow up. SATISFACTION More

by Clifton Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

John Thornton Chevrolet responded

We appreciate your loyalty.

February 01, 2019

Timely service. Services completed in a professional manner. Vehicle clean as I brought it in. I would recommend John Thornton Chevrolet to anyone needing services. More

by RJENKINS1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reginald Widener
Feb 04, 2019 -

John Thornton Chevrolet responded

Thank you. We appreciate your repeat business.

January 31, 2019

tow truck brought car to Thornton I was assisted down from the tow truck by a great gentleman and helped me to my walker. Mike was concise and efficient with what was wrong with my T More

by CAENET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beltran
Feb 04, 2019 -

John Thornton Chevrolet responded

Thank you for your business and your feedback.

January 30, 2019

service department Bryon my service writer was professional and helpful throughout the entire time my Colorado was in for warranty work he helped with my loaner replacem More

by ldewitt444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

John Thornton Chevrolet responded

Thank you.

January 29, 2019

Prompt appt and quick service. Brad Yearty was very helpful making an appointment on very short notice and service was was done in the time frame we we're given. By Brad. More

by CDINGEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Yearta
Jan 31, 2019 -

John Thornton Chevrolet responded

A great guy.. working for great customers. Thanks for your business.

January 26, 2019

Very Good Work Bryan kept us updated on the transmission repair and offerd us the use of a loaner car. Wife is satisfied with repair. Good customer service. More

by jfljr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

John Thornton Chevrolet responded

Thank you very much.

January 25, 2019

I had a great experience with Jared powe I will come back to that dealership if I have any service work need to be done More

by shermandukes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

John Thornton Chevrolet responded

Thank you very much.

January 24, 2019

Quality Thornton have been taking care of my cars for over 10 years, very trustworthy . the team there are very knowledgeable and helpful in working with the More

by yankees17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Yearta
Jan 29, 2019 -

John Thornton Chevrolet responded

We appreciate your repeat business.

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