John Thornton Chevrolet - Service Center

The service is always EXCELLENT!!! Service Advisor Reginald Widener was very helpful and explained in detail what had to be done to my car. I will continue to come to John Thornton Chev Service Advisor Reginald Widener was very helpful and explained in detail what had to be done to my car. I will continue to come to John Thornton Chevrolet for all of my maintenance needs. ?????????? More

Very courteous & reasonably fast!! I’ve been coming to Thornton Chevrolet for many years & if there’s one thing that’s been consistent & dependable, it’s Thornton Chevrolet’s fine servi I’ve been coming to Thornton Chevrolet for many years & if there’s one thing that’s been consistent & dependable, it’s Thornton Chevrolet’s fine service dept! More

It seemed like no one cared about the issue i was having I was having radio problems and came to have it looked at. Ultimately the radio was beyond repair. They didn't even attempt to explain the problem a I was having radio problems and came to have it looked at. Ultimately the radio was beyond repair. They didn't even attempt to explain the problem also he gave me one option and did not even provide me with other alrenatives. Shortly after i posted this review i was called by this dealership and Mr. Ried explained the issues and spoke to me as if i were a valuable patron. Because of him i will consider bringing my vehicle back to this location. More

O2 sensor My check engine light came on in the morning and I took the car in the same afternoon. They had to keep it overnight but gave me a loaner so I would s My check engine light came on in the morning and I took the car in the same afternoon. They had to keep it overnight but gave me a loaner so I would still be able to go to work. The work was completed by 2pm the next day. Since I had purchased a warranty with the car, I had no out of pocket expense. More

Awesome service dept Everyone in the service area is always polite smile move pretty quickly. jobs I had done ere in a timely manner. Was called to give info and when it Everyone in the service area is always polite smile move pretty quickly. jobs I had done ere in a timely manner. Was called to give info and when it would be ready. Nothing bad to say about the folks in that area. Keep it up!! More

Quick service without a appointment I drop my car off without an appointment and they were to get back to the next day great fast turn around . They called and explained the repairs tha I drop my car off without an appointment and they were to get back to the next day great fast turn around . They called and explained the repairs that need to be done as well great job guys More

Very good Stopped by to get to get my oiled changed Friday morning got in took about hour and a half which is not a bad wait. I was saddened to hear that Jim Stopped by to get to get my oiled changed Friday morning got in took about hour and a half which is not a bad wait. I was saddened to hear that Jim DeKosta had passed away he was my salesman a very ni very guy I bought 5 trucks and 1 car from him he will be missed. More

Customer satisfaction They took care of me. They got me in out within an hour for an oil change and rotated my tires. They checked all my fluids and topped them off where They took care of me. They got me in out within an hour for an oil change and rotated my tires. They checked all my fluids and topped them off where need. I golf Matt that I was going out of state. Will recommend to my family and friends.excellent customer service . More

Excellent service, fast and easy to work with. Great to work with. I did not have appointment and they worked me in and took care of all my needs. Thank you! I have been satisfied completely over t Great to work with. I did not have appointment and they worked me in and took care of all my needs. Thank you! I have been satisfied completely over the past couple years using this dealership. More

John Thornton is the dealer you want as your service provide Great staff, get you in and out, really like the fact that the technician took me under my car to show me the issues they found, Great staff, get you in and out, really like the fact that the technician took me under my car to show me the issues they found, More