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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,505 Reviews

1,505 Reviews of John Thornton Chevrolet - Service Center

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March 26, 2019

Casual Came in for a oil change so customer service was causal . Got a good oil change and now I can continue to drive my Chevrolet Malibu with no problems More

by khalid43.kpo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James `DeKosta
Mar 29, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback

March 26, 2019

Quick, Reliable, Informative! I've held a pretty good relationship with Chevy at this particular location! As far as customer service, they hit the nail on the head! You can't find More

by JASMINEDAV31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Hydrick, Matt Conyers, Mike Beltran
Mar 29, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback.

March 25, 2019

Warranty honored! The service team at Kohn Thornton Chevrolet took geat care of me and my vehicle. I received a 2019 courtesy vehicle while my car was repaired. More

by fritzgjoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna: courtesy vehicle , Brad Yearta
Mar 29, 2019 -

John Thornton Chevrolet responded

Thank you.

March 18, 2019

Service was effecient. Thank you. I will return. My part was covered under extended warranty. It was fixed in 4 hours as promised. Thank you. More

by jpage80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Conyers
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you again.

March 18, 2019

Awesome Service!!! I was hesitant on bringing my children with me while my truck was serviced but I’m glad I did. The playroom was really nice with a variety of toys!! T More

by FREEME529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Early
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you.

March 18, 2019

Tire repair Had a 9:00 AM Saturday appointment to get a slow leak in the driver side, back tire repaired. I arrived promptly at 9 AM and was greated by Matt Cony More

by gary.benjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Conyers
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 16, 2019

I got there a little early but that was no troubles. The people at JT are great. they know their stuff.. I really trust them. When I need service I always go there. they always treat me nice. More

by PRATHERRALPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2019 -

John Thornton Chevrolet responded

We appreciate you. Thank you for your feedback.

March 16, 2019

Car check up My service and the care of my car is always top quality when I go to John Thorton Chevrolet! However, I am unhappy with the fact that I don't receive More

by smth_kmbrly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young guy who drove the service shuttle, I forgot his name
Mar 20, 2019 -

John Thornton Chevrolet responded

Thank you very much.

March 15, 2019

Professional and complete Very professional complete any timely manner family service accurate service job done Well Very professional complete in a timely manner planning thi More

by mdavis2506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T M Sinclair
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

March 14, 2019

Top Quality Service Department J.T.C. The service was quick and I approve this service thanks!! I came in for oil change and tired rotation, the service was very outstanding I, rate 10 More

by sheats.kenneth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

John Thornton Chevrolet responded

Thank you.

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