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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,547 Reviews

1,547 Reviews of John Thornton Chevrolet - Service Center

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May 22, 2019

Great Service and Fast Michael really went above and beyond to get my repair handled quickly. He contacted me as soon as the parts arrived and quickly scheduled my service. More

by MalloyinAtlanta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you for your business.

May 22, 2019

Great service Best and most honest place to go to have your car serviced. I’ve been coming here for over 6 years, I’ve had a transmission repaired, brakes, water pu More

by terriingram0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you

May 21, 2019

Repeated visits for the same problem This was my fourth time bringing my new car in because the carpet kept coming out. To add to my frustration it took 2 visits and twice as long as prom More

by SCP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Cuquejo,Gary Rogers
May 21, 2019 -

John Thornton Chevrolet responded

Thanks for letting us know. I'm letting a service manager know of this ASAP! Sorry on your inconvenience. We do want you happy.

May 21, 2019

all ways awesome. They are well informed,all ways willing to help anyway they can. They are understanding of your problem and work with you to get it resolved as best t More

by ajudge4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, James `DeKosta, Larry Hydrick, Brad Yearta, Matt Conyers
May 21, 2019 -

John Thornton Chevrolet responded

Thank you. Your communication is a big part of this. Thank you again.

May 21, 2019

it was good it was a good experience the wait was a little long nice waiting rea clean bath room I am very happy with the service that was provided More

by corey.johnson1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike
Jun 07, 2019 -

John Thornton Chevrolet responded

Thank you.

May 21, 2019

Great experience Always have a good time here. I had one issue in December but glad I bought my car here six years ago. Love this dealership More

by WINSTONAWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Yearta, Reginald Widener, Matt Conyers
May 21, 2019 -

John Thornton Chevrolet responded

We are honored to have your repeat business. Thank you.

May 15, 2019

Was convenient,fast,and made aware of needed future service The service was as planned.Always get my cars serviced at this dealership,and so far their service is reliable as expected.Have no reason to go elsewh More

by TYREVOR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
May 16, 2019 -

John Thornton Chevrolet responded

Thank you.

May 15, 2019

Great Service Person Jared Great job on the car service. Jared the service writer was great to deal with and very friendly. The car seems to be doing great after the problems More

by wcrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

John Thornton Chevrolet responded

Thank you

May 15, 2019

AC Out The service at JT is allows excellent. I have tried other dealers and there is no comparison. Thanks JT for your high standards in providing the best More

by twaden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

John Thornton Chevrolet responded

Thank you for your feedback.

May 14, 2019

Awesome Service Department My visit to the John Thorton Chevrolet service department was great. Michael Cuquejo, the service writer kept me informed of the diagnostics and repai More

by Sclips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cuquejo
May 16, 2019 -

John Thornton Chevrolet responded

Thanks for your kind words, We appreciate your business.

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