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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,547 Reviews

1,547 Reviews of John Thornton Chevrolet - Service Center

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June 18, 2019

Dropped my car off around 11:00am and it was ready 2:30pm. I have been bring my car back for service every since I bought it and I'm please with my service department and Jarrod sevice rep. More

by wilson-leroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

John Thornton Chevrolet responded

Thank you .

June 18, 2019

Jarrod was really good My car is some what fixed. I feel like a bandage was put on the real issue with my car. Jarrod was really good though. More

by drea1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

John Thornton Chevrolet responded

I will check with our service manager right now. Thanks for your feedback. We are researching this so we can contact you.

June 17, 2019

Prompt, courteous service Always courteous, professional, thorough, & prompt service. I have had a very positive experience with all aspects at this dealership. Would highly r More

by CROSSTERRY@BELLSOUTH.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Sidik, Brad Yearta, Reginald Widener
Jun 19, 2019 -

John Thornton Chevrolet responded

Thank you . We appreciate you too.

June 14, 2019

Great Service and Friendly People Thanks Jarrod Powell for a job well done! He always goes above and beyond to get me in for quick service and always points out things that will need a More

by RHAYES6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

John Thornton Chevrolet responded

Your feedback is appreciated. Thanks

June 14, 2019

very timely work Very timely and proficient work considering the phone call I had the week beforehand , I do appreciate that . And the car seems to be functioning corr More

by DAGENT1458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

John Thornton Chevrolet responded

Thanks for coming into service.

June 13, 2019

Quick and thorough I was prepared to spend a good hour at the dealership getting an oil change and tire rotation. What a pleasant surprise when it took only 30 minutes! More

by BAD6386
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

John Thornton Chevrolet responded

Thank you!!

June 12, 2019

Service Repair John Thornton does an excellent job at getting my Traverse running perfectly in a timely manner. I use John Thornton for all of my service needs. More

by bethany.elsner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

John Thornton Chevrolet responded

Thank you!!

June 11, 2019

Oil change and tire rotation Made an appt. with Jarod and took my car in for service. My car was taken promptly, did the service very quickly as I waited in the showroom. Pleased More

by WARREN4646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

John Thornton Chevrolet responded

Thank you

June 10, 2019

Very good service Great customer service! I came in for a scheduled oil change. As always, the team was very friendly and have kept me posted on what my next steps ar More

by pam28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
Jun 17, 2019 -

John Thornton Chevrolet responded

Thanks for your feedback

June 10, 2019

Great Service I came in without an appointment and needed a car tag bracket installed on my new pickup. They were slammed with people and I was quoted a 2 hour wait More

by chrissya1970
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill O'Hara, Matt Conyers
Jun 17, 2019 -

John Thornton Chevrolet responded

Thank you. Thank you. Have a great day!

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