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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,469 Reviews

1,469 Reviews of John Thornton Chevrolet - Service Center

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February 02, 2024

I'm very satisfied with the service I've been receiving. Bryon have treated me like if I was a family member. Best customer service I have ever received. More

by ATLTRUCKREPAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2024

Great experience with Tyler and Brandon (finance). There were a couple of things I wanted fixed and they made sure it all was taken care of perfectly! More

by SHELLY.MORELAND
Recommend Dealer
Yes
Employees Worked With
Tyler Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon (finance)
January 29, 2024

Service was excellent and quick with much care and quality review. Service Manager was an all-star. More

by llperkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew West
January 27, 2024

I recently purchased a truck from John Thornton. The entire purchase was fast and easy. We did have one little item that needed to be fixed on the truck. Grant, the salesman, went above and beyond t More

by HBBAILEY42
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Grant and Derek
January 24, 2024

Picked up vehicle and found that service was not completed despite being charged. Advisor apologized but this is 100% unacceptable. More

by Blane4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
January 19, 2024

Great explanation of repairs, very reasonable turn around time. Kept me apprised of the work being completed on my vehicle. More

by shakintheweb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ramsdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Hedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Daniel was such a gentleman. Got me in and out. Very professional, informative and great listener More

by LATOYAREID2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
January 16, 2024

The service was great for my first vist. Clean customer waiting area great;place to for service More

by TMINGO2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

My Service was for accessories installed on my new truck and everything turned out as expected with no issues. More

by JSIMMONS11
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tyler Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Delaership oil changed completed and the wrong oil was placed in my vehicle. Called dealership to get service again to correct concern of using wrong oil. Dealership took owernship and completed another More

by VDBURTON99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
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