John Thornton Chevrolet - Service Center

I originally bought my car from Thornton and they do great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! More

Service was great timely Tech was very helpful and courteous and professional price was right courteous and professional price was right More

I had to have my battery replaced. That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod sug That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod suggested that I get it done today instead. The oil change was quick. I’ve been going to this dealership for going on 10 years and I would go nowhere else. More

Made an appointment to have my brakes checked and do oil change. Took 5 days to get an appointment (not bad) I was told they could do what I needed and I would be out by 6pm. HOWEVER arrived 30 min early fo change. Took 5 days to get an appointment (not bad) I was told they could do what I needed and I would be out by 6pm. HOWEVER arrived 30 min early for an 11am appointment. By 3 pm they had not touched my car. I spoke to the service mgr who made some remarks about them being behind (didn’t tell me that when they took my car and left me with no transportation). Had to take uber to leave the dlr then come back at 2 pm the following day. They had my truck 11 hours. This is unacceptable why bother with an appointment, and in cost me $100 plus in uber services. No compensation was offered and the excuses is no excuses at all. Very poor service. More

Great Salesmanship in Fred Gamble and great Customer Service from all the other departments.Thanks for my purshase Service from all the other departments.Thanks for my purshase More

My Key fob was damaged during routine maintenance , service manger replaced my fob , and was very professional and prompt I appreciate the great service. service manger replaced my fob , and was very professional and prompt I appreciate the great service. More

I had a very positive experience. Steve, operations, is great! Marva also! Good job folks. Steve, operations, is great! Marva also! Good job folks. More

There was in issue with a strange noise coming from the passenger side of my truck. The service guys found some weird roller thing after searching for awhile. Noise is gone, not sure what the piece was but passenger side of my truck. The service guys found some weird roller thing after searching for awhile. Noise is gone, not sure what the piece was but noise is gone lol More

Service was performed in the time that was expected with no issues. Wait g area was nice and coffee was provided. no issues. Wait g area was nice and coffee was provided. More

VERY PROFESSIONAL AND TIMELY. WORK ON MY TRUCK EXCELLENT.ALWAYS TEXT OR EMAIL ME WHEN ITS TIME FOR TRUCK TO BE SERVICED WORK ON MY TRUCK EXCELLENT.ALWAYS TEXT OR EMAIL ME WHEN ITS TIME FOR TRUCK TO BE SERVICED More