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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,504 Reviews

1,504 Reviews of John Thornton Chevrolet - Service Center

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March 03, 2025

Held 2011 Chevy truck for over 15 days. No communication from dealership. Unacceptable customer care service. More

by LGLOVER4720
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Do not remember
March 01, 2025

Been trading business with them for over 30 years, and bought 4 vehicles from them. Great folks to do business with. More

by DDTS316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSS LISCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Great team, great custormer service. Took care of my vehicle. I experience the difference in performance immediately upon driving off. More

by 4631HURST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Good customer Service was in and out very quickly with a new car I was pleased with would definitely recommend to others More

by MIC_RICHMBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Myrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I was highly pleased with this dealership. Clyde was great. He was very patient and answered all of my questions. He made me feel very comfortable and he was very knowledgeable with the vehicl More

by VSNOW4LYFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde
February 17, 2025

Great experience and very easy to work with. I recommend them if you look for a nice ride More

by KEITH.BROWN380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Great sales rep, great customer service ! And most importantly got exactly what I wanted! Very thankful More

by AMYSEWELL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

I bought a car that they did the minimum service on. I knew that the AC needed charging and didn't mind if it was added to the price of the car. They didn't even try to fix the problem or offer to servi More

by 5997
Recommend Dealer
No
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Always great friendly customer service. . Also, service advisor is very knowledgeable and follows up on phone calls. More

by JREDMOND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Hats off to the crew of John Thornton Chevrolet for getting it right and proving that customer service/satisfaction still exists. They really stand by their cars and make sure that a customer issues wi More

by 5997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Estepan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Slaton
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