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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.4
1,549 Reviews

1,549 Reviews of John Thornton Chevrolet - Service Center

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June 25, 2025

I originally bought my car from Thornton and they do great service work on it too, when needed. Bryon is very friendly, professional and always gives great customer service! More

by jam230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Service was great timely Tech was very helpful and courteous and professional price was right More

by JAZZYCW1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I had to have my battery replaced. That took some time because they had to go to another shop to get it. I also had an appointment for an oil change the following Tuesday and Jarod sug More

by Mary Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Hendrix always helpful.
June 19, 2025

Made an appointment to have my brakes checked and do oil change. Took 5 days to get an appointment (not bad) I was told they could do what I needed and I would be out by 6pm. HOWEVER arrived 30 min early fo More

by CDEAN_WELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt Hedmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Great Salesmanship in Fred Gamble and great Customer Service from all the other departments.Thanks for my purshase More

by AM-PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

My Key fob was damaged during routine maintenance , service manger replaced my fob , and was very professional and prompt I appreciate the great service. More

by eixor53
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

I had a very positive experience. Steve, operations, is great! Marva also! Good job folks. More

by TRACYLEWISMARTIN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marva
June 12, 2025

There was in issue with a strange noise coming from the passenger side of my truck. The service guys found some weird roller thing after searching for awhile. Noise is gone, not sure what the piece was but More

by jawbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guy isn’t on your list but he was very professional and helpful
June 12, 2025

Service was performed in the time that was expected with no issues. Wait g area was nice and coffee was provided. More

by LOWERYM205
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

VERY PROFESSIONAL AND TIMELY. WORK ON MY TRUCK EXCELLENT.ALWAYS TEXT OR EMAIL ME WHEN ITS TIME FOR TRUCK TO BE SERVICED More

by medijay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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