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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,469 Reviews

1,469 Reviews of John Thornton Chevrolet - Service Center

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November 12, 2024

They were on time and very detailed about what they were doing. They were very friendly. More

by SRHWILBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Drop off was smooth so was pick up. I received a call during service for recommended/ due services everyone was friendly and the rep Orlando was amazing through the whole process More

by ATLHELICOPTERSNICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
November 08, 2024

I never have any issues with service or the staff. Their communication is always on point. They never make a move without letting you know first. More

by semoore52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Adkison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

They broke my car and would not admit to it. I had to take it to another place and spend thousands on repairs. Very rude staff. More

by kim.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
RUSS LISCOMB
1.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Very friendly service also very Tenant and make sure we were comfortable while we waited and they gave us a escort home and picked us up when our service was ready. Awesome job we’ve had since we’ve purcha More

by MELISSA.HARRIS82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Missing screws on my wheel center cap and took too long for a oil change More

by DEVON.HANDS
Recommend Dealer
No
Employees Worked With
Jarrod Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Yates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Boyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
NOEL DIAZ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Haan
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Orlando was great. Very professional and had my car in and out of there in record time. More

by KIMGRUBBTRAVELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Haan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
November 03, 2024

It is always a pleasure working with Bryon. He is very professional, seems to care about his customers and will not push services or products that are not needed. More

by JBRAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

I have been very pleased with the Service department at John Thorton Chevrolet. They are a big part of why I purchased another vehicle from John Thorton. More

by Sclips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Yearta in Service, Cody Hill in Sales
October 31, 2024

My salesman was great, Russ. Our vehicle is terrible. Cheaply made. So sorry I bought a GM product. Will never again. Management was not helpful, didn't care about my problem More

by BAHAKINC
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
RUSS LISCOMB
5.0
This rating includes all reviews, with more weight given to recent reviews.
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