John Thornton Chevrolet

The Dealership was clean and easy to get in and out. No problems and everything went well No problems and everything went well More

I made an appointment with Service Advisor Jarod Powell about a week before my service visit to get a set of tires and oil change service for my Tahoe. Also, two recalls for software updates were taken ca about a week before my service visit to get a set of tires and oil change service for my Tahoe. Also, two recalls for software updates were taken care of as well. Everything was done in about 3 hours, which I believe was pretty good for all that had to be done. I've been a Thornton Chevrolet customer since 2005, and it's nice to see familiar faces when I come in. Just about everyone there has helped me at one time or another, including Jarod who helped me a couple years ago when I had valve lifter failure on a Silverado and it was in the shop for an extended time, during the pandemic when there was a shortage of loaner vehicles. More

Good experience. Best price I found For comparable vehicles. Good sales staff Very accommodating. Not pushy Best price I found For comparable vehicles. Good sales staff Very accommodating. Not pushy More

My experience with Thornton was good. Mat kept us informed on the progress of our repair. He cares about his customers and represents Thornton Chevrolet well. I would certainly recommend Mat kept us informed on the progress of our repair. He cares about his customers and represents Thornton Chevrolet well. I would certainly recommend this dealership to anyone. More

It seems these reviews are not private but it did help me get my process going quicker. get my process going quicker. More

Maybe it’s too big. Personal service after the sale is not the best. Seems like I’m not as important anymore now that the sale is done. I’m trying to get addons to my tr Personal service after the sale is not the best. Seems like I’m not as important anymore now that the sale is done. I’m trying to get addons to my truck and it’s like pulling teeth. More

Sales staff were very helpful and knowledgeable about the vehicle I was looking to buy vehicle I was looking to buy More

My air doesn't work and my tires are bald. I'm 65 years old, disabled and on a fixed income so I thought these things would be taken care of....... hello Georgia/Air conditioning. As for the t I'm 65 years old, disabled and on a fixed income so I thought these things would be taken care of....... hello Georgia/Air conditioning. As for the tires, they're pretty much gone and have stab/ cuts on the sidewalls. I bought a car from John Thornton before so this is kinda why I came back........ now I'm having second thoughts. As for Ernesto, he was great you need more like him. I don't have a lot of money and I wanted a decent car to get back and forth to my doctor appointments, I go quite often. I hope and pray the car holds up as long as possible. Anyway, I guess it doesn't really matter what I say at the end of the day I'm stuck with getting the tires and AC repairs.......if I can afford it. More

This dealership turned out to be a huge disappointment. I wanted to get a pre-purchase inspection for a Mazda CX-5, but they assured me that it had already passed a 176-point inspection and we are in busin I wanted to get a pre-purchase inspection for a Mazda CX-5, but they assured me that it had already passed a 176-point inspection and we are in business since 1957, so there was "no need to worry." They even gave me written assurance that I could return it within a week if any faults were found. To be safe, I still went ahead with an inspection from a well-known service center with over 20 years in business. They found issues, but the dealership completely dismissed the report and only offered me the option to trade it in or sell it. I even had the car inspected by an official Mazda service center, which confirmed a transmission issue. Despite this, I was forced into a trade-in with a depreciation deduction. The entire experience has been incredibly disappointing. More

Billy Adkinson has always been an excellent sales representative who truly cares about his clients; because of his treatment, we have been coming to him for the past 7 years and will continue to brin representative who truly cares about his clients; because of his treatment, we have been coming to him for the past 7 years and will continue to bring our business to him. Thank you so much, Billy! Vickie & Javier More