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John Thornton Chevrolet
Lithia Springs, GA
3,345 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,345 reviews
November 21, 2018
AWESOME SERVICE! Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my se Had to take my truck back to have a strange noise diagnosed and fixed and other than the drive there the service was great! Really liked the way my service rep. (Tim Yates) called and kept me up to date on daily progress ,was always available to ask questions ,willing to help out and very quick to respond. Made the whole experience feel a little more personal rather than just a job with a number. THANKS TIM! And the whole crew. More
by WHEELERS1993
Verified CustomerEmployees Worked With
Tim Yates
November 21, 2018
Got the truck I wanted ! I had a pleasant experience. All the people I dealt with were very nice . This is the 4th vehicle I have purchased here. I will definitely be back. I had a pleasant experience. All the people I dealt with were very nice . This is the 4th vehicle I have purchased here. I will definitely be back. More
by Edd Bart
Employees Worked With
Molly King, Ash Sidik, Leonard Early
November 21, 2018
The Best Had a terrific experience!! Vic & Dino made the process seamless. The whole staff was very friendly & knowledgeable. Molly was phenomenal she went ov Had a terrific experience!! Vic & Dino made the process seamless. The whole staff was very friendly & knowledgeable. Molly was phenomenal she went over the features of the vehicle til I was comfortable. More
by Thebadguynyc
Employees Worked With
Dino Hill, Molly King, Victor Harris
November 20, 2018
Service Came in for a multi point inspection 11/19/18 & didn’t get the offer. They didn’t top fluids(Antifreeze) or rotate the tires. These things had to be p Came in for a multi point inspection 11/19/18 & didn’t get the offer. They didn’t top fluids(Antifreeze) or rotate the tires. These things had to be pointed out and the service rep acted as if I was lying when I’m paying for the service. He was able to call the service tech and get antifreeze topped but what else could have not been checked? Gave excuse that tires had to many weights on it so they didn’t rotate. God forbid something hAppens while headed to Fl fir the holidays due to poor service. I took my silverado to chevy dealer for certificated care of my care and service. Highly disappointed and I should have spoken with a general manager on Monday even tho they took care of the $49.00 fee, my care service and safety is worth more that $49.00. More
by FHOXIE
Employees Worked With
Victor Harris
November 20, 2018
Great attention, ask for Bruce! I just bought my car and my experience was great thanks to Bruce. If you’re looking for a car, this Is the place to go, the personnel is really nice a I just bought my car and my experience was great thanks to Bruce. If you’re looking for a car, this Is the place to go, the personnel is really nice and Bruce will make of the process a great experience. BJ Neal More
by BJ Neal
Employees Worked With
John Thornton , Bruce Simon
November 17, 2018
Totally misleading I will never step foot in your dealership again. I came in based on a 0% interest rate. The deal was shoved down my throat after you ran my credit. Al I will never step foot in your dealership again. I came in based on a 0% interest rate. The deal was shoved down my throat after you ran my credit. All the sudden I was trading in a vehicle at 0% interest to buying one at 5.9%. Total switch and bait. I’ve forwarded the paperwork to my attorney. On top of being screwed on the deal I had to drive from Nashville to get the second key that wasn’t available at delivery. I’m surprised you’ve been in business this long. I will be filing a complaint with bbb tomorrow now that I am home. Will also contact GM financial to see what I can do to cancel the contract and rewrite to take advantage of the 0% that the salesperson and manager said wasn’t available. More
by richard.moquin
Employees Worked With
Victor Harris
November 17, 2018
Very Satisfied I received such great customer service from everyone at the dealership! Marva was AMAZING and accommodated my family so well. Awesome job to everyone I received such great customer service from everyone at the dealership! Marva was AMAZING and accommodated my family so well. Awesome job to everyone who helped! More
by Sjshay
Employees Worked With
November 17, 2018
Never disappointed They always treat me right. I needed to be out by a certain time and they have not disappointed me yet. The staff and service is awesome. They always treat me right. I needed to be out by a certain time and they have not disappointed me yet. The staff and service is awesome. More
by semoore52
Employees Worked With
Matt
November 16, 2018
Go To Dealership This is my second time purchasing a vehicle at this dealership. I enjoyed my experience. Ms.People's went above and beyond to make my experience pleas This is my second time purchasing a vehicle at this dealership. I enjoyed my experience. Ms.People's went above and beyond to make my experience pleasant. I did not feel pressured and all my needs were addressed. More
by asfarmer79
Employees Worked With
Michael Abernathy, Shantell Peoples
November 15, 2018
Great Experience! The experience was top notch from beginning to the end. Mr. Sinclair made the experience enjoyable. Everyone was very friendly and helpful. There was The experience was top notch from beginning to the end. Mr. Sinclair made the experience enjoyable. Everyone was very friendly and helpful. There was no type of pressure for me to buy the vehicle. The vehicle looked and drove as if it was a brand new vehicle. I was immediately greeted by two people in the rain who were eager to help me. It was a good experience and I am happy with the Explorer! More
by Ford Explorer
Employees Worked With
Cherice was excellent as well!, T M Sinclair
