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John Thornton Chevrolet
Lithia Springs, GA
3,292 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,292 reviews
October 09, 2024
The dealership's sakes and service department are terrible. I was lied to, facts were omitted about things wrong with the vehicle and services that were said to have been done, weren't. terrible. I was lied to, facts were omitted about things wrong with the vehicle and services that were said to have been done, weren't. More
by CUBINLVILLE
Verified Customer
October 08, 2024
Grant is the perfect salesman! !! Went above and beyond. I would recommend him. Very happy with his performance. !! Went above and beyond. I would recommend him. Very happy with his performance. More
by MUSTANGINMYBLOOD
Employees Worked With
Other Employees :
Grant
October 08, 2024
Matthew was very knowledgable and professional when it came to handling my vehicle's issues. Kudos to Matthew! My vehicle was supposed to get the tires rotated as that came with the oil change. I did n came to handling my vehicle's issues. Kudos to Matthew! My vehicle was supposed to get the tires rotated as that came with the oil change. I did not appreciate the fact that the dealership wanted to charge me over $200.00 to rotate the tires due to the lug nuts on the tires being swollen. I was told that the lug nuts have a plastic coating them and that coating absorbs moisture, therefore they swell and are hard to get off! Why is that my problem when the dealership knows that is an issue. Sounds like a defective part issue that I shouldn't be responsible for. I have a 2014 Chevy Impala with only 68000 miles on it and it's been garage kept. We paid alot of money for this vehicle as it's a loaded LT1. I have a hard time accepting the cost to fix the issue is on me, when it should be the dealership that is responsible for it, as I feel it's a defective part issue. I've been driving for over 50 years and never had a problem with the lug nuts on any of the vehicles I drove. More
by SEULIANO
October 08, 2024
October 07, 2024
The prices were very reasonable and the staff was fantastic. I will shop here again. fantastic. I will shop here again. More
by JAMESRATHEL
Employees Worked With
October 07, 2024
Mr.Ernesto and his team was good to me. The customer service was excellent. Good job guys. service was excellent. Good job guys. More
by SEPEDAWILLIS1
October 07, 2024
sales dept lies, service dept doesn't know what there doing, sent a written complaint to salesman and Manager's, got no response doing, sent a written complaint to salesman and Manager's, got no response More
by CUBINLVILLE
October 06, 2024
Overall a great experience! This is the second car we’ve bought from this dealership, and will buy my next one from them. This is the second car we’ve bought from this dealership, and will buy my next one from them. More
by ROBERT.ELLERBEE.RE
Employees Worked With
October 05, 2024
Expertly knowledgeable and helpful through the entire process. My family has bought multiple vehicles from them and will continue to take our business there! process. My family has bought multiple vehicles from them and will continue to take our business there! More
by Beau
Employees Worked With
October 04, 2024
Thornton Chevrolet dealership, Manager:Dino and sales person: Bill, were very helpful and listened to requirements that I needed and wanted in the car. Instead of purchasing a car, I was able to purchase person: Bill, were very helpful and listened to requirements that I needed and wanted in the car. Instead of purchasing a car, I was able to purchase a SUV within my budget. I Truly Thank them. More
by HOBBS4129
