John Thornton Buick GMC - Service Center
Carrollton, GA
237 Reviews of John Thornton Buick GMC - Service Center
Has a Great service department. Trust in their recommendations on my vehicle. Always finish in a timely manner. Always friendly. No complaints from this girl. recommendations on my vehicle. Always finish in a timely manner. Always friendly. No complaints from this girl. More
I really appreciate the knowledge and the kindness of the people that work there. They always go above and beyond to service my car and help me. people that work there. They always go above and beyond to service my car and help me. More
Work was completed easy fashion Safety was a concern Work was completed easy fashion Safety was a concern regarding virus no protection provided Getting the parts needed took some time Recall serv Work was completed easy fashion Safety was a concern regarding virus no protection provided Getting the parts needed took some time Recall service Safety was my major concern More
Polite and attentive service dept. can do attitude with fast professional service to my vehicle.. thank you and good job. I will continue to carry my vehicles here. fast professional service to my vehicle.. thank you and good job. I will continue to carry my vehicles here. More
Awesome Service! They are fast and friendly hometown people! It’s good to know I don’t have to go far to get great Customer Service!! people! It’s good to know I don’t have to go far to get great Customer Service!! More
Eric is always so great to work with. He always makes sure we are taken care of and happy with our service! He makes doing business at Thornton a pleasure. sure we are taken care of and happy with our service! He makes doing business at Thornton a pleasure. More
The service staff and Steven Packard, my service coordinator were very friendly and attentive to make sure I had a great experience and were very courteous. I had a great experience coordinator were very friendly and attentive to make sure I had a great experience and were very courteous. I had a great experience More
Took our Buick Envision in for a regular maintenance service......oil change, tire rotation, multi-point inspection. I was in and out in 30 minutes. All personnel I encountered were friendly and helpf service......oil change, tire rotation, multi-point inspection. I was in and out in 30 minutes. All personnel I encountered were friendly and helpful. Price was reasonable. HOWEVER, there was a negative. When I got home and checked under the hood, I found spilled oil residue on the top of the engine that should have been cleaned up. Not the kind of service I am used to from Buick/Cadillac. More
Employees were all pleasant and friendly. Work was done thoroughly and in a timely manner. It was a completely satisfactory visit and I would strongly recommend this dealer to others. thoroughly and in a timely manner. It was a completely satisfactory visit and I would strongly recommend this dealer to others. More
Dropped off SUV and got SUV back with same issue after stating it was fixed. I had to drive another 40 miles to bring back due to not being fixed. The issue should have been caught before giving it back t stating it was fixed. I had to drive another 40 miles to bring back due to not being fixed. The issue should have been caught before giving it back to me. More