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John Thornton Buick GMC - Service Center
Carrollton, GA
237 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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237 Reviews of John Thornton Buick GMC - Service Center
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January 30, 2021
Always awesome service, always above and beyond I love coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. More
by abbott1989
Verified Customer
January 28, 2021
Completed warranty work on my esclade. Started work at the scheduled time and completed it in a timely manner. Due to covid, no coffee while waiting. Otherwise, great visit. the scheduled time and completed it in a timely manner. Due to covid, no coffee while waiting. Otherwise, great visit. More
by dbjjlb
Employees Worked With
Shane Hammond
January 24, 2021
Great customer service. They quick and efficient the product looks great on my truck. I will be using them for more of my accessories needs. product looks great on my truck. I will be using them for more of my accessories needs. More
by jacobydj1
Employees Worked With
January 23, 2021
This is a great service department! With an appointment, wait time is minimal, price for oil change is very reasonable. I would recommend them to my friends and family. wait time is minimal, price for oil change is very reasonable. I would recommend them to my friends and family. More
by atthomp
Employees Worked With
Steven Packard
January 22, 2021
I was very disappointed that no one in the service department wears a mask. And that the people working on my car did not wear a mask either. As a person with a compromised immune system it made me ne department wears a mask. And that the people working on my car did not wear a mask either. As a person with a compromised immune system it made me nervous to be at the dealership although I was wearing my mask. I had to sterilize my own car to assure my own safety from Covid 19. And because they did not repair my car correctly the first time I had to return it the next day. More
by DEBRAHUGHES7093
Employees Worked With
January 21, 2021
Love you guys. I took my 2011 gmc Denali to your establishment for oil leaks and brake repairs. Tanya byers is awesome. She made sure I was satisfied and happy. All work was done to my satisfaction. establishment for oil leaks and brake repairs. Tanya byers is awesome. She made sure I was satisfied and happy. All work was done to my satisfaction. Will return if I have any other problems. Thank you all. More
by STEVOO8146
January 21, 2021
Always a pleasure to schedule and have work completed there. They’re always welcoming and informative when I stop in for a repairs to complete. there. They’re always welcoming and informative when I stop in for a repairs to complete. More
by jflipit
Employees Worked With
Shane Hammond
January 21, 2021
I had to file a claim with my extended warranty and they mad it pain free and easy! I got my car back the same day! Great experience! mad it pain free and easy! I got my car back the same day! Great experience! More
by simpkinscs6
Employees Worked With
January 19, 2021
I had a great experience with the service dept. Steven, my service advisor, is always friendly and gives thorough explanation of the service to be performed. The tech did a very good job on the service! my service advisor, is always friendly and gives thorough explanation of the service to be performed. The tech did a very good job on the service! More
by RICHWAG
Employees Worked With
Steven Packard
January 17, 2021
Great customer service! Everyone was very friendly and courteous. Thank you for taking care of me in a timely manner. And thank you for going above and beyond by coming to my office and picking my vehicl courteous. Thank you for taking care of me in a timely manner. And thank you for going above and beyond by coming to my office and picking my vehicle up and bringing it back when it was ready More
by CMT1893
Employees Worked With
Other Employees :
Shane Hammond, Steven Packard
