John Thornton Buick GMC - Service Center

Steven helped me get right in due to my being late for my appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professi appointment. He explained what in addition to my requested service was required, and the cost for doing so. I was treated in a courteous and professional manor, and the work was completed on time. More

Very pleased with the service today just dropped in with no appointment for a screw in my front tire they were very polite and more than willing to fix my truck and I was on my way. no appointment for a screw in my front tire they were very polite and more than willing to fix my truck and I was on my way. More

Eric was amazing. He listened to me when I suggested that he test drive my car after the repair. He told me to bring it back. He went the extra mile to give me a loaner because my car needed more work and my he test drive my car after the repair. He told me to bring it back. He went the extra mile to give me a loaner because my car needed more work and my husband needed to get to work. I love my car. And now it drives like a dream. THANK YOU for listening and putting the customer first! More

I think this dealership is slightly above average. The staff seem nice but no one seems to want to go above and beyond. I bought a brand new Buick and I bring it to the dealership to get the BEST care f staff seem nice but no one seems to want to go above and beyond. I bought a brand new Buick and I bring it to the dealership to get the BEST care for my vehicle. When I get my vehicle serviced, I want to drive it off the lot feeling like it is new and cared for like the day I bought it. Meaning, I want it clean. Even if I have to pay a reasonable fee for it to be cleaned, it should definitely be an option at the DEALERSHIP. Please fix that issue and don’t allow the staff to say that the detail department doesn’t do a good job. FIX IT. More

Got there a little early but, still took us in. Got done in a timely manner. Did very good job. I'm very satisfied with the service on the truck in a timely manner. Did very good job. I'm very satisfied with the service on the truck More

Nice and friendly and good service thank you for everything and fast service and I was in and out quick so I would have no problem going back if it was closer to my house everything and fast service and I was in and out quick so I would have no problem going back if it was closer to my house More

The service I received from John Thornton GMC was great. The wait time was reasonable. I would recommend their service to anyone. A great experience. The wait time was reasonable. I would recommend their service to anyone. A great experience. More

Professional Service, prompt execution of service, knowledgeable feed back on services that were requested. I think it is great that the GMC reward points are automatically calculated per each service knowledgeable feed back on services that were requested. I think it is great that the GMC reward points are automatically calculated per each service transaction. More

Great service friendly people They also had a loaner Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! More

My experience at John Thornton was a very professional and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive ne and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive needs More