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John Thornton Buick GMC - Service Center

Carrollton, GA

4.8
237 Reviews

237 Reviews of John Thornton Buick GMC - Service Center

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September 10, 2020

Eric was very informative and friendly and was able to answer all my questions and get back to me promptly regarding the service of my vehicle. More

by jessica25harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric , Shane Hammond
September 10, 2020

Everyone was very nice. The check in was very easy and so was making the appointment. My only complaint was the waiting area was very small. More

by chadknowles27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 09, 2020

Great dealership... sales and service first rate, could not ask for better experience. I have used this dealership for years and will continue to use it in the future More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 06, 2020

Too bad tut here are no negative stars. I made an appointment a week in advance for oil change, tires rotated and balanced and all hoses and belts changed. When I arrived all they scheduled was oil More

by KENLEDBETTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Hammond
September 06, 2020

Patched a tire for me. It was quick and easy. Great people to work with. Make it as painless as possible. Will continue to get all of my service work completed here. More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya, Shane Hammond
September 06, 2020

Everyone is professional and courteous in every way possible. They explain what needs to be done to keep your GMC vehicles performing the way it should. More

by GAYLESACHEF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 05, 2020

I had an enjoyable experience at the dealership. The service department is very friendly and knowledgeable. I will return for a future visit. Great job!! :-) More

by PASTOR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 05, 2020

Always Polite and Professional and Knowledgeable about the Maintenance schedule of each of my vehicles also Trustworthy I have not had to go back to have any service corrected. More

by THESTR8GHTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 05, 2020

The staff here are friendly, courteous and knowledgeable. They gave me an estimated price on the repairs to my car. I was pleased that it was actually just a few dollars less. More

by P12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
September 04, 2020

From start to finish this business was a top notch experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! More

by msbelvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont know the names but everyone was super!, Shane Hammond