John Thornton Buick GMC - Service Center

I have been extremely impressed of the service from my first sight of the salesman through the whole trade experience from trading in my Ford truck and buying my GMC Denali Sierra. The best customer servi first sight of the salesman through the whole trade experience from trading in my Ford truck and buying my GMC Denali Sierra. The best customer service to be found froms the sales staff all the way to the service department. I have recommended many to try them out. More

This was my first visit to the service department. The call for an appointment was easy and I called on Friday and had a 10:00 appointment on Monday. Love the valet parking- the repair was done in a time call for an appointment was easy and I called on Friday and had a 10:00 appointment on Monday. Love the valet parking- the repair was done in a timely manner. I actually worked with 3 different people- a check in guy, a lady who told me the problem and cost then came to tell me the repair was done, and a guy who helped with check out and pay when the lady was called away. They all seem to pitch in and help as needed for a smooth process. More

Had to take car back 2 times to be told that they could not fix it.took car to Bill Cramer Chevy and they fixed the problem not fix it.took car to Bill Cramer Chevy and they fixed the problem More

Everything went well they were nicer and friendly than they were the last times I was there and more professional than the last two times they were the last times I was there and more professional than the last two times More

The service department was great. Great communication and got my truck back up and going in a timely manner. Will definitely not hesitate to do business again! got my truck back up and going in a timely manner. Will definitely not hesitate to do business again! More

Great service Great peopleGreat car we bought from Great service Great people Great car we bought from them Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thank Great service Great people Great car we bought from them Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More

Had a great experience. The service writers were great and updated me on what needed attention soon for as brakes,tires, wipers,etc.. Will recommend friends to go there. and updated me on what needed attention soon for as brakes,tires, wipers,etc.. Will recommend friends to go there. More

Eric from the service department is very good at his job. He is helpful and kind. He should get a raise. He was attentive and smart. He is helpful and kind. He should get a raise. He was attentive and smart. More

Everyone was just as courteous, professional and helpful as they could be.I enjoyed getting to see friends that work there and friends that were there getting service as they could be.I enjoyed getting to see friends that work there and friends that were there getting service More

The employees at the front counter of the service department are very courteous and professional.They always take the time to discuss any problems with my vehicles. department are very courteous and professional.They always take the time to discuss any problems with my vehicles. More