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John Thornton Buick GMC - Service Center

Carrollton, GA

4.8
237 Reviews

237 Reviews of John Thornton Buick GMC - Service Center

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September 23, 2020

Very kind and professional! Have to go back once part comes in but I don’t mind at all because of the ease of this time! More

by mveitch26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Very helpful and friendly. Samual is the best. A great asset to this dealership! Helpful and made sure I was taken care of. Very good but as normal price for repair was very high! More

by Kscog1720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 20, 2020

My Oil change went smoothly and everyone was very helpful and friendly. I will be definitely be coming back here when my car needs service again. More

by SZIELINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

Very please. Shane Hammond always goes above and beyond to take care of all My vehicle service needs. 100% satisfaction!!! I’ll definitely continue having my service done here and also recommend this pla More

by LINDSEY3286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 19, 2020

Excellent and prompt service. I've always had wonderful service here. Highly recommend and will continue to do business at John Thornton Cadillac and GMC More

by DEBBIE3947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Shane Hammond
September 18, 2020

Always positive, always courteous that’s why I always come here, either purchase or service I will always come here love the people and the atmosphere More

by abbott1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 17, 2020

Great service overall but prior to the name change we were always able to get a “loaner” vehicle while work was being done and that was such a great customer service addition! It just seems we are always More

by JTFAIR81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Appointment was easy to make, appointment on time and Brenden was very helpful. He spoke with me about a potential problem and gave me information to make a good decision. More

by debg00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden
September 16, 2020

The service was friendly, efficient, and well done. I always feel important when I go there. Excellent place to do business. One of the best dealerships I have ever visited. More

by Drcovel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 16, 2020

I was very impressed with the staff in the service department. They were helpful and kind. They told me approx. 2 hours for the work to be done and it was just a little over 2 hours. I’m thoroughly pl More

by SHERRIDUNBAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
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