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John Thornton Buick GMC - Service Center

Carrollton, GA

4.8
237 Reviews

237 Reviews of John Thornton Buick GMC - Service Center

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February 20, 2021

Great service! We have had nothing but excellent service for the past three years! Customer service is awesome! Friendly staff and smiling faces every time we come in! Thank You! More

by mistyj770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you for your review! Our service team is always happy to assist with any maintenance and repair needs.

February 18, 2021

I love this dealership as they have great people in sales and service. They take care of all of my car needs. These last words are to take care of your 25 word minimum More

by ROWE9952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you for your review. We are glad that our team is able to assist you with all of your vehicle needs.

February 14, 2021

Always in and out very quick. The team seems very honest and friendly. And when I compared rates for a new transmission, JT GMC actually had the best price as well as best value. More

by Jwhite1455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is always happy to assist with your repair needs.

February 13, 2021

Nice people. Work was done correctly & in a timely manner. Do da do da do da do da do da do da do da Thanks More

by Jdavis88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are happy to help.

February 13, 2021

My experience was good and has been for at least 25 years, still very pleased! I will continue to purchase my vehicles at this location and have them serviced there as well. They have earned my trust. More

by Wilda Faye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond, Steven Packard
Feb 20, 2021 -

John Thornton Buick GMC responded

Thank you! We appreciate your trust and hope that we can continue to assist you for many more years!

February 12, 2021

The service department always treats me right. They tell you like it is and never try to sell you untruth. I recommend them to anyone. More

by JASON.W.BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is there to help keep your vehicle running smooth and we are happy to assist.

February 12, 2021

Great customer service and the techs are great. They really work with you to understand what your concerns are. It took several visits but they seem to have found the problem More

by joecogdill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

We are so glad that we could work with you to get your concerns resolved. Thank you!

February 12, 2021

The staff at John Thornton Buick GMC are very curtious and professional. They got my car in and out quickly. I definitely recommend having your car serviced here. Ty More

by drussell5669
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is happy to help.

February 11, 2021

As usual everything went smoothly. I am grateful for the phone call reminding me that I needed to come in for service. Thank you all. More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help and appreciate your continued business.

February 11, 2021

Good people trying hard to service their customers. Knowledgeable courteous easy to get along with. Service department personnel very professional. Certainly will return to dealership for future needs More

by tedcrews1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! We are glad that our team could help and look forward to doing so more in the future.

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