Back

John Thornton Buick GMC - Service Center

Carrollton, GA

4.8
237 Reviews

237 Reviews of John Thornton Buick GMC - Service Center

Sort by
September 29, 2020

Awesome customer service! Fast and Friendly, Quick and Reliable. Dependable and Excellant. Wouldn’t choose anywhere else! Thank you for all you help in getting our yukon repaired! More

by JHutchesonRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Absolutely great customer service! Had parts in stock and install them quickly. Check out was simple! My truck had no finger prints and protected with plastic. More

by shammonds34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 29, 2020

Fast Friendly Service Staff!! Clean Service And Waiting Area!! Eric And Shane Kept Me Updated On When Truck Would Be Ready!! Thanks!! Highly Recommend John Thornton GMC !! More

by BAMADUKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike And Ryan, Shane Hammond
September 27, 2020

The staff at John Thorton in Carrollton is awesome! They went above and beyond to make sure I understood the nature of my repair and explained the price of the service required. I will definitely return for More

by juanito.redwine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

Excellent Actually listened to my problem and worked a solution. Very courteous, attentive and friendly. I have been dealing with a problem of poor engineering with GM. Thornton crew worked very hard to f More

by rgfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 26, 2020

The service is always great. They are four gmc vehicles they service for me and our company. and they are going to see our vehicles in the future. Thanks for a good job! More

by rrrhwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Everything from scheduling the appointment and all the way through to the time I picked my car up was handled with care and very professionally. Eric was very helpful and got me on my way with a loaner. More

by ldavis4042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

.Zack and Shannon got the deal done. Service has been easy to deal with. Will be buying my next vehicle here. Very easy to deal with More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
September 24, 2020

Best customer service. I went there and my appointment next day but they helped to do my oil change right away. Thanks alot. I really appreciated it. More

by Fahad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
September 23, 2020

Top dealership in Ga. Long time very well pleased customer for over 30 years. Great service dept. Friendly home town folks. I highly recommend them More

by SKEETFARMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
...
19
...