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John Thornton Buick GMC - Service Center

Carrollton, GA

4.8
237 Reviews

237 Reviews of John Thornton Buick GMC - Service Center

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October 14, 2020

Quick service, pleasant staff, good atmosphere, fair pricing. Let you know what is going on with your vehicle for future planning. They remember you as a customer. More

by sstringer1055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
October 14, 2020

Very friendly and timely service. I know I could get my service done cheaper, but appreciate the customer service GMC offers. I will continue my service for that reason. More

by rsauls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

Excellent customer service. Easy oil change, tire rotation and in & out service. Very pleased! Eric was very helpful and friendly! Will be back for next service and hopefully a purchase soon. More

by YukonFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

Tanya as usual was great! Appointment and check in was easy and she kept me informed on how long it would take and when it would be ready. More

by billlindsay88
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

Very professional service and good customer service. I received very excellent service. Good friendly atmosphere I rate them very excellent service and I will recommend them More

by SYEDZHUSSAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
October 10, 2020

John Thornton Buick GMC always offers service with a smile. They offer prompt and reputable service with great communication so you know exactly what’s going on. More

by dhcrowe69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
October 09, 2020

I had a 7:30 AM appointment and was out of there at 8:15. Everyone was super nice and helpful.I had a nice experience. More

by JMFOSTER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
October 09, 2020

After my oil change, my display quit working. I took it back and they said that nothing related to the oil change would cause this, I needed a new display unit. I looked online and found that it might More

by JAMEST_LANIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
October 09, 2020

Thanks for a pleasant service experience. Not sure why no one wears masks. The lack of wearing of mass has caused me to research other GMC service departments in the area. More

by Mr Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

Really professional, short wait the staff was friendly I like doing business with your whole staff sales & service department. Quality work price a little high for oil change & tire rotation but I’m not com More

by JCYATES60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
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