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John Thornton Buick GMC - Service Center

Carrollton, GA

4.8
237 Reviews

237 Reviews of John Thornton Buick GMC - Service Center

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November 21, 2020

It’s a pleasure using a dealership that respects you. They have worked with me through some hard times with my truck. I will continue using for service. Thanks More

by TCC6162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you! We have the utmost respect for all of our customers and are always happy to help!

November 21, 2020

I have had a good experience with the dealership from the time that I bought the truck until my first oil change. I will bring my truck back to have it serviced. More

by BANDPTURNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood, Shane Hammond, Bill Kent
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you for your review and your business! We are happy to assist you with all of your vehicle needs.

November 21, 2020

Johanna is very professional and she is completely responsible for making the deal go thru on my new purchase. Absolutely an asset to the dealership! More

by GIBSON_918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Thigpen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that Joanna was able to assist you with your purchase.

November 20, 2020

Very polite. Fast on the service. She explained every thing about the service. Clean and nice waiting room. Can’t wait to purchase another SUV! Bob More

by TCBC25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that Tanya was able to assist you with servicing your vehicle and we are happy to help with any of your vehicle needs in the future.

November 20, 2020

The service Dept are professional and courteous. I love the plastic on the seats and especially the steering wheel. They call when vehicle is ready . More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We strive to be as considerate of our customers as possible and keep you update. We are happy to assist you with maintaining your vehicle.

November 20, 2020

My service consultant, Tanya, is very knowledgeable and efficient. Had everything set up for my appointment as soon as I got there. Great job. I was completely satisfied with the time to complete all I ha More

by SYLVIAHHUGHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We are so glad that Tanya was able to assist you with servicing your vehicle.

November 20, 2020

#GREAT JOB#GREAY JOB#GREAT JOB#GREAT JOBTHANK #GREAT JOB #GREAY JOB #GREAT JOB #GREAT JOB THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU GREAT JOB GREAT JOB GREAT JOB GREAT JOB GRE More

by ti8wil56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
Dec 02, 2020 -

John Thornton Buick GMC responded

Thank you so much! We appreciate your review and your business.

November 19, 2020

Good place to go have your vehicle serviced l purchased my truck from a GMC dearler in Anniston Al . They ripped me off on a service . I will not go back More

by owenginn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you! We are glad that we are able to assist you with maintaining your vehicle!

November 19, 2020

I highly recommend John Thornton Cadillac!! Their customer service is impeccable. It’s not about making a sale to them it’s 100% percent about doing right by their customers. There’s a reason why I d More

by Ray W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you so much for the recommendation! We appreciate you making the drive to allow us to assist you with maintaining your Escalade and are glad that we can exceed your expectations.

November 18, 2020

I had a very good experience. They worked on my car and made sure everything was ok. Would recommend them to my friends. Love them More

by JDMAXIMUMRIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

John Thornton Buick GMC responded

Thank you for your review! We are glad that we are able to assist you with maintaining your vehicle and appreciate your business and your recommendations.

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