Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Thornton Buick GMC
Carrollton, GA
414 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS
John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 415 reviews
October 18, 2020
Timeliness of the entire process start to finish excellent, maybe an hour, No haggle sales process, Price slightly below market, Finance process quick and detailed. excellent, maybe an hour, No haggle sales process, Price slightly below market, Finance process quick and detailed. More
by PATRICIACBURKS
Verified Customer
October 17, 2020
Fast professional, truck was clean, parked ready to go. Everyone was smiling and speaking very friendly. Love that! Paperwork was ready I didn’t have to wait. Wonderful quick oil change! Everyone was smiling and speaking very friendly. Love that! Paperwork was ready I didn’t have to wait. Wonderful quick oil change! More
by GMac
Employees Worked With
Shane Hammond, Bill Kent
October 17, 2020
I had a great Experience at the dealership. Everybody was considerate and kind. The service was quick, and the staff was kind, and Courteous. Thank you considerate and kind. The service was quick, and the staff was kind, and Courteous. Thank you More
by Abbeylyn1
Employees Worked With
Steve and Bryan
October 17, 2020
I appreciate everyone in service. Thank you for allowing me to leave my vehicle the night before and lick up next day. Tanya, Steven, and Eric are great! me to leave my vehicle the night before and lick up next day. Tanya, Steven, and Eric are great! More
by LEEM9016
October 16, 2020
This dealership has taken great care of both of our vehicles as it did this time. Our disappointment lies within the fact that no one in the service department wore masks. Understanding it was hard to vehicles as it did this time. Our disappointment lies within the fact that no one in the service department wore masks. Understanding it was hard to do social distancing but no mask. It may be fine not caring about your own health but disregard for the customers health revealed troubling perceptions of being your brothers keeper. More
by Allie.williams98
Employees Worked With
October 15, 2020
Excellent service and value for the price .My wife was pleased with the timely service she received and the way she was informed about the services being performed. pleased with the timely service she received and the way she was informed about the services being performed. More
by debra8
Employees Worked With
Shane Hammond
October 15, 2020
Great reliable service. I come to them from an hour away because of their good customer service. No updates no games no gimmicks. They do what they say they will and treat you well. because of their good customer service. No updates no games no gimmicks. They do what they say they will and treat you well. More
by GG
Employees Worked With
Steven Packard
October 14, 2020
Quick service, pleasant staff, good atmosphere, fair pricing. Let you know what is going on with your vehicle for future planning. They remember you as a customer. pricing. Let you know what is going on with your vehicle for future planning. They remember you as a customer. More
by sstringer1055
October 14, 2020
Very friendly and timely service. I know I could get my service done cheaper, but appreciate the customer service GMC offers. I will continue my service for that reason. service done cheaper, but appreciate the customer service GMC offers. I will continue my service for that reason. More
by rsauls
Employees Worked With
October 11, 2020
Excellent customer service. Easy oil change, tire rotation and in & out service. Very pleased! Eric was very helpful and friendly! Will be back for next service and hopefully a purchase soon. rotation and in & out service. Very pleased! Eric was very helpful and friendly! Will be back for next service and hopefully a purchase soon. More
by YukonFan
Employees Worked With
