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John Thornton Buick GMC

Carrollton, GA

4.7
428 Reviews
PROVIDING VEHICLES, SERVICE, AND PARTS TO CARROLL COUNTY, DOUGLAS COUNTY AND SURROUNDING AREAS TO CADILLAC, BUICK, AND GMC CUSTOMERS John Thornton Buick GMC is proud to be your Buick GMC Dealer for all of West Georgia by providing quality automotive services and unrivaled customer service. We're guaranteed to have the perfect vehicle to suit your lifestyle and budget requirements in our impressive selection of new Buick, GMC, or Cadillac vehicles and used vehicles. At John Thornton, our philosophy has always been to foster long-term relationships with our customers. When you're searching for new Buick, GMC, or Cadillac models, quality used vehicles, affordable loan and lease options, routine maintenance, auto repair, or genuine OEM auto parts, head to John Thornton Buick GMC in Carrollton!
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1492 N Hwy 27

Carrollton, GA

30117

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Showing 428 reviews

February 03, 2021

Nice and friendly and good service thank you for everything and fast service and I was in and out quick so I would have no problem going back if it was closer to my house More

by RODHOLT78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you! Our service team is always happy to assist you with your vehicle maintenance and repair needs.

February 03, 2021

The service I received from John Thornton GMC was great. The wait time was reasonable. I would recommend their service to anyone. A great experience. More

by TFRITTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Packard
Feb 13, 2021 -

John Thornton Buick GMC responded

Thank you for your recommendation! Our service team is happy to assist.

February 01, 2021

I had already done my research on the vehicle before I went to the dealership. I was ready to purchase. I just needed to see it and go for a test drive. Sid did a great job. More

by CARRIENATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Cheatwood
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review! We are so glad that Sid was able to assist you with your purchase.

January 31, 2021

Professional Service, prompt execution of service, knowledgeable feed back on services that were requested. I think it is great that the GMC reward points are automatically calculated per each service More

by Hudson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Packard
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for review! We are so glad that our service team could help. The GM rewards points are a great way to rack up points just for purchasing and maintaining your vehicle! We are happy to help you redeem those anytime.

January 31, 2021

Great service friendly people They also had a loaner Great service friendly people They also had a loaner vehicle for me which was absolutely great. They finished in a fair time frame which was great! More

by jameslance11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are happy to help.

January 31, 2021

My experience at John Thornton was a very professional and satisfying one. The service department accommodated all of my needs in every possible way. I would trust them going forward with my automotive ne More

by Reggie Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

John Thornton Buick GMC responded

We appreciate your trust and letting us assist. We are always happy to help.

January 30, 2021

I am very happy with my used vehicle purchase at Thornton. The sales process was simple, quick, and no-pressure. Bill Kent was my salesman and was great! More

by leaveittodeaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cheatwood, Bill Kent
Feb 01, 2021 -

John Thornton Buick GMC responded

We strive to give our customers the best, helpful experience at John Thornton Cadillac Buick GMC. We are so glad that Bill could provide you with that experience. Thank you!

January 30, 2021

Always awesome service, always above and beyond I love coming here. Everyone is nice, all smiles makes you feel comfortable, I will always come here. More

by abbott1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hammond, Steven Packard
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our service team is always able to assist and we look forward to continuing to do so in the future.

January 29, 2021

First time buying a vehicle from John Thornton. Very happy with my experience. The salesmen were good and prompt. Will be back for sure Thanks again! More

by RSTEW24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RODNEY WALKER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kent
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you for your review and giving our team the opportunity to help you with your purchase. We are so glad Bill and Rodney could provide a great car buying experience.

January 28, 2021

Completed warranty work on my esclade. Started work at the scheduled time and completed it in a timely manner. Due to covid, no coffee while waiting. Otherwise, great visit. More

by dbjjlb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Hammond
Feb 01, 2021 -

John Thornton Buick GMC responded

Thank you! We are so glad that our team could assist you with servicing your Escalade. We hope to be able to serve coffee again soon :)

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