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John Tapper Automotive

Paw Paw, MI

4.4
99 Reviews
Call Dealership (269) 657-2000

429 South Kalamazoo St.

Paw Paw, MI

49079

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99 Reviews of John Tapper Automotive

October 13, 2024

Excellent sales and service experience have led us to purchase/lease our last 6 vehicles from John Tapper. More

by jackrichardson5563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Oct 15, 2024 -

John Tapper Automotive responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with sales and service at John Tapper Automotive have been excellent, leading you to purchase and lease your last six vehicles with us. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Team at John Tapper Automotive

October 04, 2024

Zac went out of his way to check my daughter’s car battery and getting the car in for a new battery. Really appreciate his good work. We were in and out in about 15 minutes 👏👏👏 More

by SandyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Report | Print
Oct 07, 2024 -

John Tapper Automotive responded

Thank you, Sandy! We truly appreciate your kind words about our service at John Tapper Automotive. It’s great to hear that Zac was able to assist you and your daughter so efficiently with the car battery replacement. We strive to provide quick and quality service, and your feedback means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at John Tapper Automotive

September 05, 2024

The service department is always friendly, helpful, and courteous. I had an oil change and tire rotation and was out in under an hour. More

by bbcuddeback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
Report | Print
Sep 06, 2024 -

John Tapper Automotive responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that you had a positive experience at John Tapper Automotive. Our service team strives to provide efficient and friendly service, and it's great to know we met your expectations. We look forward to seeing you again for your next oil change or any other service needs! Sincerely, The Team at John Tapper Automotive

August 06, 2024

Service department always courteous. Clear detail given when explaining service that was performed. Waiting area very comfortable. More

by halstedhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Aug 07, 2024 -

John Tapper Automotive responded

Thank you for your positive feedback! We appreciate your kind words about our service department and are glad to hear that you found the explanations clear and the waiting area comfortable. Your satisfaction is our priority at John Tapper Automotive. We look forward to serving you again! Sincerely, The Team at John Tapper Automotive

May 02, 2024

Very professional and informative. ..salesman put absolutely no pressure on me ...will recommend Tapper in Paw Paw to friends and family More

by Gregorcanes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarret Abraham and Brett Smith
Report | Print
May 05, 2024 -

John Tapper Automotive responded

We appreciate you for letting others know about your experience, Gregor! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Team at John Tapper Automotive

March 24, 2024

Deceptive sales and lied after purchase. Over charged on purchase by $3000 over advertising. Lied to the state inspector about repairs. Took my catalytic converter More

by Butler42209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff
Report | Print
Mar 26, 2024 -

John Tapper Automotive responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 21, 2023

Service is prompt and lets me know what to expect in the upcoming months. WHY More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember their names
Report | Print
January 14, 2021

Confidant when I take my car in that it will be fixed, the right way always. Friendly. Small town service, worth driving bit farther for. More

by wordL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
June 22, 2018

Overpriced Brought my truck in for service and asked if they could check into a service bulletin for me. Charged me 80 for diagnostic that I told them. Strike More

by BadLuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some guy in service.
Report | Print
February 12, 2018

Hometown feeling, great customer service. Just purchased my second new car from Tapper and I could not be happier. No pressure applied to purchase, no surprises, those are the main reasons I More

by Rubberband
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Smith
Report | Print
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