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John Sisson Nissan - Service Center

Washington, PA

4.8
300 Reviews

300 Reviews of John Sisson Nissan - Service Center

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May 01, 2025

Did not fix problem. They claim it's the tires, brand new Pirrelli P Zero, Really???$1000.00 bill for nothing. Service included big bill for rim straightening. After 3rd More

by psfwcriminal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 07, 2025 -

John Sisson Nissan responded

"Psfwcriminal51" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via jsnsocial@johnsissonnissan.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 29, 2025

Preliminary appt. to inspect wheel damage; repair appt. made 4 days later. Finished product was impressive and fairly priced. Loaner car given for the day. More

by KNZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m really sorry, but I can’t remember name
May 07, 2025 -

John Sisson Nissan responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 24, 2025

Friendly service done in the timeframe specified. They have offered loaner cars on numerous occasions for my convenience. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Horney
May 07, 2025 -

John Sisson Nissan responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 21, 2025

The service was excellent and loaner vehicles was very convenient staff was great and service was done on time More

by SAXONYHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

They no longer take credit cards for the service charges without additional fees. After giving them a personal check (no fees) they then harassed me looking for my driver's license to make sure the check w More

by THEYOCCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Blussick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Andronas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Blussick
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

So impressed with the staff and cleanliness of the showroom and garage. Very pleased with management. More

by dwalsko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Andronas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Blussick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

The staff are friendly, cordial, and polite. They are ready to help and always go extra mile to please the customer. More

by kktoosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney
Apr 11, 2025 -

John Sisson Nissan responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2025

The salesperson was very nice and knowledgeable. Staff has provided excellent service. I am very happy for purchasing my vehicle at John Sisson Mercedes. More

by amandalwatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Blussick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Andronas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Blussick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

John Sisson Nissan responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 06, 2025

Bought van up to check a possible problem that would have been under warranty-turned out to not be a problem but got charged over 300 dollars for what could have been a problem-surprised by that-also I quest More

by Tarpon5765$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James -great service from him both times I have been there
Apr 11, 2025 -

John Sisson Nissan responded

"Tarpon5765$" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@johnsissonmercedes.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 05, 2025

Fast friendly and efficient service. And good explanation of the work performed. Got me in and out while I waited in a clean room with snacks and drinks. More

by hmniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Andronas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

John Sisson Nissan responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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