John Sisson Nissan - Service Center

Repair work to van was quick and great but was not told prior to work being completed that the van had to be picked up within 2 days of work being completed. I had to pull an employee off his vacation in prior to work being completed that the van had to be picked up within 2 days of work being completed. I had to pull an employee off his vacation in order to pick the van up. A policy like that should be communicated before the service work is completed so staffing can be planning accordingly. If not for that I would give you 5 stars. More

Service dept was excellent and waiting room clean meeting management were very nice and answered my questions management were very nice and answered my questions More

You can't even send me the proper survey to fill out for you all. I am a Mercedes customer, not a Nisson customer. Since John Sisson sold the dealership, things just aren't the same. You don't even know who you all. I am a Mercedes customer, not a Nisson customer. Since John Sisson sold the dealership, things just aren't the same. You don't even know who your good customers are who support your dealership. More

Staff and service man were extremely professional, polite, and welcoming. Pricing for service was direct and easy to understand and fair. polite, and welcoming. Pricing for service was direct and easy to understand and fair. More

Efficient and friendly. Explained all of the findings in detail. Kept me informed of the progress. Explained all of the findings in detail. Kept me informed of the progress. More

Service department is always on top of the schedule and able to resolve the issue I dealt with able to resolve the issue I dealt with More

Friendly personnel Great customer service Quick turnaround time for car return and Nice loaner vehicle turnaround time for car return and Nice loaner vehicle More

Very professional, nice people to deal with. Waiting on a part to complete my service. Waiting on a part to complete my service. More

Great dealership but wait time for express service was understated. They told me 1 -1 1/2 hours to get a new battery.My appointment was at 2:00. I got there at 1:40 but did not get out till 4:30. The di understated. They told me 1 -1 1/2 hours to get a new battery.My appointment was at 2:00. I got there at 1:40 but did not get out till 4:30. The display in the car for a new battery is very alarming. “STOP THE VEHICLE”. More

Very helpful. Very prompt service. Attentive to detail. Very satisfied I will continue to have my car serviced Very prompt service. Attentive to detail. Very satisfied I will continue to have my car serviced More