John Sisson Nissan - Service Center

I took my 2014 E350 in for a wheel alignment. Needed new rear subframe. Job completed in a timely manner. I was so pleased with the work and extremely pleased with the alignment, that I scheduled Needed new rear subframe. Job completed in a timely manner. I was so pleased with the work and extremely pleased with the alignment, that I scheduled my 2010 C300 for an alignment with the same technician. (C300, only 30,000miles and in pristine condition- for which I have been unable to find a competent Mercedes technician, to do a satisfactory alignment for the last 10-12 years-1st alignment was performed then and car came out without being correctly aligned and has not been fixed yet). My rear tires were ruined due to cupping. So, the alignment was done and the car seems to feel quite different (in a good way). However, I will need to replace rear tires (deafening noise) and monitor thread wear to see if problems were actually corrected. So far I’m extremely pleased with the work that was performed. More

John Sisson service is outstanding! I am very pleased with the process. They communicate well! I am very pleased with the process. They communicate well! More

Very satisfied with the service. Prompt and polite dealer. My problem is with Mercedes. My car is new and already check engine light on two times. This stops me from driving long di Prompt and polite dealer. My problem is with Mercedes. My car is new and already check engine light on two times. This stops me from driving long distance and make me sad having spent $60k+. If there is one more check engine light I will take this legally with MB. Both time told software issue. This is not possible. If the PLC need to changed please do so. Really tired. More

My service rep was excellent, kept me informed during the entire process. Vehicle delivered as promised. entire process. Vehicle delivered as promised. More

Knowledgeable service managers and service technicians. Explained issues that needed to be repaired/ replaced.cost within reasonable parameters. Good experience all around! Explained issues that needed to be repaired/ replaced.cost within reasonable parameters. Good experience all around! More

Scheduling, vehicle knowledge, explanation of service requirements, mechanical work, and customer relations all very professional. requirements, mechanical work, and customer relations all very professional. More

Service team and technicians are always professional and do quality work. Car drop, waiting area and pick up are very well thought out and easy. do quality work. Car drop, waiting area and pick up are very well thought out and easy. More