John Sisson Nissan - Service Center

Excellent service! Knowledgeable employees. Excellent communications - texts and also video of inspection.. Terrific service manager, Amy Knowledgeable employees. Excellent communications - texts and also video of inspection.. Terrific service manager, Amy More

John Sisson Mercedes always offers the best service possible. My repair was done well and in a timely manner. That problem no longer exists! The service concierge was helpful and kept me updated on t possible. My repair was done well and in a timely manner. That problem no longer exists! The service concierge was helpful and kept me updated on the progress of the repair. I'm always pleasantly surprised at seeing the repaired or serviced car returned to me nicely washed. More

As usual, the service was top notch. The quality of repair was outstanding as well. The ability to have a loaner was also very appreciated. The quality of repair was outstanding as well. The ability to have a loaner was also very appreciated. More

Our van sat for 1 month before getting looked at. We made several attempts of calling the dealer, however, the only way we got our vehicle in the shop after a month was by calling Mercedes customer s We made several attempts of calling the dealer, however, the only way we got our vehicle in the shop after a month was by calling Mercedes customer service and having a three way call with the assistant service manager whom spoke in circles of excuses as to why it wasn't in the shop including not scheduling a tow truck to tow or van into the shop. Luckily our call was recorded because our customer service representative from Mercedes stated Brittany was very disrespectful and didn't make much sense with her excuses as they could also call their roadside to set up a tow. More

Excellent customer service! The service department is very accommodating and friendly! They do an excellent job! The service department is very accommodating and friendly! They do an excellent job! More

Wonderful job! Car was returned clean. Very pleased with the service team very friendly and professional. Car was returned clean. Very pleased with the service team very friendly and professional. More

Nice in and out complimented by a car wash. This was related to a factory recall. This was related to a factory recall. More

John Sisson I dealership is always so accommodating. . I was scheduled for inspection. It ended up being too soon to get my inspection. I will have to reschedule next month. . I was scheduled for inspection. It ended up being too soon to get my inspection. I will have to reschedule next month. More

The service team is very helpful and gets you appointments in a very timely fashion. appointments in a very timely fashion. More

From the time I interacted with my sales person Mallie on-line till I scheduled a test drive with her and finally signed the pile of papers with Allison, then was shown the technical and operational works on-line till I scheduled a test drive with her and finally signed the pile of papers with Allison, then was shown the technical and operational works of the car by TJ, it was really the best car buying experience I’ve had hands down! Shortly after purchasing I got a nail in my tire and the service department was no exception. Great service. And upon entering the building, I was greeted by my salesperson, Mallie. ⭐️⭐️⭐️⭐️⭐️ More