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John Roberts Nissan - Service Center

Manchester, TN

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97 Reviews

97 Reviews of John Roberts Nissan - Service Center

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February 06, 2021

We brought my wife’s Nissan Versa in yesterday afternoon for a 60-month check, after Erika Trussell kindly worked us in prior to the weekend. She and her crew were extremely professional. We ended up having More

by personal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Trussell
February 04, 2021

The staff was quick to assist me and very informative. The work was done ahead of schedule and my vehicle was returned to me quickly upon arrival to pick it up following service, More

by cdmdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Roberts Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Patrick Ruff and crew NEVER disappoint. Service is very attentive through friendly informative. They keep me informed throughout the process. i will recvimend to everyone I know. More

by Tinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Everything went well as it always does I had no problems has usual. The service team gets what I need done and keeps posted on what is going with my truck. I would thank Patrick, Randy and Erica for always More

by rockytop57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
January 25, 2021

Service department kept me informed on what needed to be done to my car. The work was done in timely manner,and I was well pleased with results. More

by pdavenpo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Thompson
October 24, 2020

Friendly,efficient,and pleasant to deal with.I only got a oil change but it was quick and easy.My second trip was as good as the first. More

by dyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2020

Erica always does a fantastic job explaining everything that will be done and is so friendly and informative. She is a true asset to the service department. More

by Tbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
August 25, 2020

Went in for an oil change/tire rotation. Didn't know that the express lane had been shut down. Explained to the technician that I had tried to set up an appointment on the internet but was unsuccessful More

by winterberry333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Service is excellent, but not happy w vehicle problems within the first 50,000.miles on 2017 year. That’s all I have to write about. More

by cmoore2219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don’t recall
July 28, 2020

Fast, friendly service I brought my car in for its normal oil change and tire rotation. While it was there, the techs found that it needed a new battery and two tires. They More

by Alexis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Brown
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